It is a relatively straightforward process to connect your Shopify and/or Shopify Plus store to ShipHero. This article will walk you through the steps.
How to Connect Your Shopify/Shopify+ Store to ShipHero
How to Re-Authenticate Your Shopify / ShipHero Connection
How to Connect Your Shopify/Shopify+ Store to ShipHero
Follow these steps to connect your Shopify store for the first time:
- Log into your ShipHero account at app.ShipHero.com
- Navigate to My Account > Stores.
- Tap the Add A New Store button located on the top right of the screen.
- Select Shopify from the available options.
- Enter the store name i.e. with collectorscars.myshopify.com, enter collectors cars.
- Click Connect.
How to Re-Authenticate Your Shopify / ShipHero Connection
- Navigate to My Account > Stores and tap the Settings button located under Actions.
- At the bottom of the page you will find a section called Re-Authenticate Your Store.
- Click Re-Auth in the bottom lefthand corner.
- You will be redirected to log into your Shopify store
- You will see a message titled: "You are about to update ShipHero Inventory & Shipping" outlining the data that the ShipHero app has access to based on the selections you made when first setting up the connection.
- Click Update app.
Important Notes
- ShipHero will link any imported products with matching SKUs to the existing product already in ShipHero. If the SKU does not already exist in ShipHero, a new product is created.
- Orders placed in Shopify will typically appear in ShipHero within a few seconds after the order was placed. Sometimes it can take several minutes.
- Typically, orders shipped in ShipHero will be updated in Shopify within a few minutes.
- When shipping orders in ShipHero, tracking information is sent to Shopify and the customer will receive an email notification with the tracking information of the shipment.