A customs value is the total value of all items in your shipment and determines how much import duty the package recipient must pay.

NOTE:Please make sure to create an automation rule to add the discount for customs value.

**Where does ShipHero get the customs value?**

ShipHero will check 4 different places for customs values. If the first value is 0, we will check the following value for a number greater than 0.

In order of precedence, we first check the line item customs value found on the order detail page. If this has a value, we will use this value. If not, we will then check the product customs value found on the product detail page. If there is a customs value on the product page, we will use that. Otherwise, we will check the line item price; if that is 0, we will check the product price.

Order Line Item Customs Value > Product Customs Value > Line Item Price > Product Price.

1. Order Line Item Customs Value

2. Product Customs Value

3. Line Item Price

4. Product Price

**What happens if an SKU does not have any customs values or prices?**

If all four options are $0, including the line item price, we send the customs value as $0.01. ShipHero cannot send a value of 0, so if all fields are 0, we will default the value to 0.01.

**What about customs values for kits?**

A KIT SKU comprises multiple SKUs, each with individual customs value. Therefore, if it's a kit, ShipHero will

**sum the customs value of the components**.Let us look at an example,

You have a kit SKU of 3 components: 1 hat, 1 shirt, and 1 bag.

The customs value of the hat is $5

The customs value of the shirt is $8

The customs value of the bag is $10

Therefore, the kit's custom value will be $23.