Shipping Integrations

In the world of e-commerce, maintaining a smooth fulfillment process requires real-time visibility into the health of the shipping networks you rely on. While ShipHero provides the tools to pick, pack, and label your orders, external factors such a... read more

Due to organizational changes at FAST Group, support for ACI and Firstmile is currently unavailable. ShipHero is monitoring the situation with FAST Group and will provide updates as they become available. If you curently have ACI or Firstmile conne... read more

The settings on the App Settings page control how measurements are stored, displayed, and utilized throughout the ShipHero application.Default Weight Unit and Dimension UnitThese settings determine how the system handles physical measurements acros... read more

Any error messages displayed will usually come from the back end, and it will normally be the place where the issue may need to be fixed. Back end normally refers to the private ShipHero API used by our web and mobile apps. Quoting cheapest We ge... read more

Below is a list of common shipping and freight terms often used within the industries. Term Definition and Context Accessorial Fee A fee charged for carrier-provided services beyond standard pickup and delivery (e.g., address correction). ... read more

During the fulfillment process you can auto-print return labels for all orders or for specific orders. This generates a return label that can be included in the package for your customer to have a seemless return experience as needed.   How to Auto... read more

As of July 9, 2023, USPS Ground Advantage replaced three USPS services, USPS First-Class Package Services, Parcel Select Ground (discontinued), USPS Retail Ground (discountinued). This service offers a balance of 2–5 day delivery, includes $100 of ... read more

USPS Modern is a direct integration between ShipHero and USPS's rate shopping and label generation tools. As with any carrier, USPS Modern offers various service options and has specific requirements. This guide details the service levels and criti... read more

Amazon Shipping are labels purchased through Amazon's platform that can be printed when processing the order in ShipHero. Requirements You must have an active Amazon Shipping contract with contracted rates available. You must have access to the Shi... read more

Endicia provides USPS shipping services within the ShipHero platform. To ensure a successful integration, please follow the specialized setup requirements outlined below. You have several options when connecting Endicia to ShipHero Sign up for new ... read more

Asendia is an international e-commerce and mail solutions provider, jointly owned by La Poste (French) and Swiss Post. They offer a range of services including international parcel shipping, business mail, direct mail, and publication delivery to o... read more

For Canadian e-commerce businesses, Canada Post is the most reliable way to get products into customers' hands. Because they deliver to every home and P.O. box in the country, they are a must-have partner for local brands.Key Canada Post Services ... read more

Shipping internationally requires precise documentation to ensure packages clear customs without delay. ShipHero automates this process by determining which carriers support Electronic Trade Documents (ETD) and which require physical printouts.Tabl... read more

ShipHero's automation rules are built around a system of "triggers" and "actions." Triggers are the conditions an order must meet, and actions are the tasks that ShipHero automatically performs once those conditions are met. This allows you to stre... read more

Zonos allows ShipHero merchants to scale internationally by providing accurate landed cost calculations, duty and tax collection, and compliant customs documentation. By integrating Zonos in your eCommerce platform, you can provide a transparent ch... read more

What Are Incoterms? Incoterms, or International Commercial Terms, are a set of rules published by the International Chamber of Commerce (ICC) that define the responsibilities of sellers and buyers for the delivery of goods in international trade. T... read more

The Basics of B2B ShippingManufacturers and general wholesale providers have typically used the Delivered Duty Unpaid (DDU) approach due to the nature of the products’ classification and the actual value of the products being shipped. Express provi... read more

When shipping internationally from the United States, federal regulations often require exporters to file Electronic Export Information (EEI). However, many standard e-commerce shipments qualify for an FTR Exemption, which relieves you of the filin... read more