Shipping Integrations

In the world of e-commerce, maintaining a smooth fulfillment process requires real-time visibility into the health of the shipping networks you rely on. While ShipHero provides the tools to pick, pack, and label your orders, external factors such a... read more

Due to organizational changes at FAST Group, support for ACI and Firstmile is currently unavailable. ShipHero is monitoring the situation with FAST Group and will provide updates as they become available. If you curently have ACI or Firstmile conne... read more

To select the default units of measure used in ShipHero, follow the steps below: Using your top menu, click My Account > Settings. Click App Settings. Using the drop-down Default Weight Unit, select the unit you want to use. Choose the Dimension U... read more

Any error messages displayed will usually come from the back end, and it will normally be the place where the issue may need to be fixed. Back end normally refers to the private ShipHero API used by our web and mobile apps. Quoting cheapest We ge... read more

Shipping freight in ShipHero is not too different from shipping regular orders. Listed below are some best practices and ways to best handle freight shipping and picking in ShipHero. Following these best practices will help keep better track of inv... read more

Below is a list of common shipping and freight terms often used within the industries. Accessorial Fee: A fee charged for carrier-provided service (for example, address correction). Air Waybill: Waybill indicates shipments destination address and ... read more

USPS Modern is a direct integration between ShipHero and USPS's rate shopping and label generation tools. As with any carrier, USPS Modern offers various service options and has specific requirements. This guide details the service levels and criti... read more

ShipHero offers the ability to use DHL Express Paperless Trading. However, there are specific criteria that must be met for certain countries to accept Paperless Trade documents. You can download the countries list from the DHL website here: DHL E... read more

Amazon Shipping are labels purchased through Amazon's platform that can be printed when processing the order in ShipHero. Requirements You must have an active Amazon Shipping contract with contracted rates available. You must have access to the Shi... read more

Endicia provides USPS shipping services within the ShipHero platform. To ensure a successful integration, please follow the specialized setup requirements outlined below. You have several options when connecting Endicia to ShipHero Sign up for new ... read more

Asendia is an international e-commerce and mail solutions provider, jointly owned by La Poste (French) and Swiss Post. They offer a range of services including international parcel shipping, business mail, direct mail, and publication delivery to o... read more

For Canadian e-commerce businesses, Canada Post is the most reliable way to get products into customers' hands. Because they deliver to every home and P.O. box in the country, they are a must-have partner for local brands.Key Canada Post Services ... read more

ShipHero's automation rules are built around a system of "triggers" and "actions." Triggers are the conditions an order must meet, and actions are the tasks that ShipHero automatically performs once those conditions are met. This allows you to stre... read more

What Are Incoterms? Incoterms, or International Commercial Terms, are a set of rules published by the International Chamber of Commerce (ICC) that define the responsibilities of sellers and buyers for the delivery of goods in international trade. T... read more

The Basics of B2B ShippingManufacturers and general wholesale providers have typically used the Delivered Duty Unpaid (DDU) approach due to the nature of the products’ classification and the actual value of the products being shipped. Express provi... read more

Electronic Export Information (EEI) is the electronic data filed in the Automated Export System (AES). This information is a required electronic declaration of merchandise leaving the U.S. for a foreign country. It must be filed through the Automat... read more

Shipping internationally requires more information to be entered for products than a domestic shipmentbecause of the customs declartaion paperwork also known as a commercial invoice. Missing customs data will cause label generation to fail.Each pro... read more

A customs value is the total value of all items in your shipment and determines how much import duty the package recipient must pay. All international shipments are subject to duties and taxes. The shipper/exporter is responsible for including cust... read more