Veho is a last-mile delivery service operating in select United States regions. ShipHero WMS clients can integrate Veho as a carrier based on regional availability and cost-effectiveness. This guide covers the procedure for connecting Veho to your ShipHero account.
For details regarding Veho service levels and coverage maps, refer to the Veho Integration Overview. For service-specific issues, contact Veho via their Contact Page.
How to Connect Veho to ShipHero
Prerequisite: You must have an active account at shipveho.com. Before beginning this process, obtain your API Key directly from your Veho Sales Representative.
- Navigate to Shipping > Carriers and click the Connect carrier button.
- Select Veho from the list of available carriers.
- Fill in the required fields on connection form.
- Click Connect to finalize the integration.
| Required Field | Description/Action |
|---|---|
| Profile | Select the shipping profile that contains the return address for your labels. |
| Warehouse | Select the specific warehouse location that will utilize Veho services. |
| API Key | Input the API Key provided by your Veho representative. |
Important Reminders when Connecting a Carrier Account
- Using Custom Profiles: Custom profiles allow you to connect the same carrier account multiple times with unique settings, such as specific Incoterms or 3rd Party Billing. For these settings to apply, the order must be assigned to that specific profile. If the assigned profile lacks a connected carrier, ShipHero will automatically use the carrier account connected the warehouse’s default profile for the selected shipping method. This ensures your specialized billing and shipping terms are applied correctly to every label. Visit the following article for more information on How to Use Warehouse Profiles.
- Multi-Warehouse Accounts: To generate labels from multiple warehouses, you must connect your carrier account to each individual location in ShipHero to avoid shipping errors or billing discrepancies. Please consult your carrier to determine if a single account number supports multiple origins or if unique accounts are required for each site. This is especially critical for international locations, as carrier operations vary by country.
- Note for 3PLs: When connecting a new carrier account to ShipHero, double check your 3PL Clients' Settings to ensure you are connecting the carrier account to the correct ShipHero account; if Use Customer's Shipping Accounts is enabled the carrier account must be connected at the child account level, if Use Customer's Shipping Account is not enabled, the carrier account needs to be enabled at the 3PL level. More information about Managing 3PL Client Settings can be found here.