How to Edit Products in ShipHero

ShipHero provides several ways to manage your product data, from individual updates to powerful Bulk Edit features for streamlined operations. The Bulk Edit features let you quickly modify product properties like name, reorder level, or customs information, along with many other details listed in the CSV template.

Below are the various areas you can edit the settings and details of a product:

• • • Product Details page: use for individual product updates.
    • Inventory > Products page: use for individual or multiple product updates.
    • ShipHero Mobile App: use for individual product updates.
    • Via CSV file on the Bulk Edit page: use for multiple product updates.

Why so many options? This makes it easy for your team to make necessary edits without interrupting their work processes. For example, if someone on the inventory team notices the barcode is incorrect for a product, they can use the mobile app to change the details instead of needing to go to a computer. 

Users must have Product>Edit permissions or be an Admin User to make changes to product details.  

Editing Products from the Product Details Page

Editing a single product's data/settings is easy on the product details page. This method is recommended if you only need to make edits to a single product. 

1. 1. 1. Open the product's details page.  
      2. Click the pencil icon from the Details section on the left side of the page. 
      3. Make the necessary adjustments in the pop-up. 
      4. Hit Update to save changes. 

Editing Products from the Inventory>Products Page

On the Inventory>Products page you can edit the details/settings of a single product or multiple products at once. 

• To edit a single product, use the Quick Edit option in the Actions column. If the Actions column is not visible, select it in the Column Visibility dropdown. 

1. 1. 1. 1. Search for the product.
         2. Click the Quick Edit button in the Actions column.
         3. Make the necessary edits and hit Update.

• To make the same edits to multiple products at once, use the Bulk Edit option. This option is only visible after you select the products you need to update and is best used when needing to make the same change to multiple products at once.  

1. 1. 1. 1. Check the products that need to be updated.
         2. Click the Bulk Edit button from the Bulk Manage section in the top left of the page. 
         3.  Make the necessary edits and hit Update.

Editing Products from the ShipHero Mobile App

The ability to edit products from the mobile app allows teams on the floor to make adjustments to products in real time without the need to find a computer. To edit a product from the mobile app:

1. 1. 1. Open the menu on the top left corner and select Inventory.
      2. Tap Search items.
      3. Tap the product on the list or Scan the product's barcode.
      4. Make the required changes.
      5. Then hit Save. 

The editable fields via the mobile app are limited to:

Editing Products using Bulk Edit CSV Upload

Using the Bulk Edit CSV upload is a game-changer when making edits to many products at once. Below is a basic breakdown of how to use the Bulk Edit CSV. Please visit our article All About Using the Bulk Edit CSV for a full breakdown of best practices and limitations. 

1. 1. 1. Go to the Inventory>Bulk Edit page.
      2. Use the Download Products option for a template with all the products, or use the CSV template here. 
      3. Make the necessary edits in the file. For settings that need to be turned on or off, use a 0 to indicate Off/No/False and 1 for On/Yes/True; using any other value will not update the settings as expected.
      4. Save the file in a CSV format and Upload.

After uploading the file, you can review the progress of the changes made by selecting the batch from the Batches section.