Inventory Management

The Auto-Fulfill product setting is a powerful feature that allows you to automatically mark certain product line items as fulfilled when an order is created/imported in ShipHero. This is essential for non-physical goods or items fulfilled outside ... read more

When working with barcodes in ShipHero, you might occasionally encounter scanning or information population problems, as well as printing issues. This guide provides information on: Best Practices for Barcode Management Troubleshooting Barcode Scan... read more

You can adjust inventory directly from the ShipHero Mobile application using the Search Items feature. This process allows you to adjust stock levels for both loose items stored in locations and items contained within License Plate Numbers (LPNs).L... read more

The Bulk Edit CSV Upload is specifically for adjusting product properties, not inventory quantities. If you need to change inventory levels, use the Inventory Upload feature.The Bulk Edit CSV allows you to update and create many products at once by... read more

Totes are physical containers used to organize inventory during Multi-Item Batch (MIB) and Single-Item Batch (SIB) workflows. By using the Totes management page, you can create and troubleshoot totes to maintain accurate tracking throughout the pic... read more

NOTE: This change was rolled out July 2024 and is now active for all accounts using ShipHero.A change is being made to how we treat inventory when it is picked into a tote during Multi-Item and Single Item batch picking. Currently, when an item is ... read more

Please refer to this article for definitions of standard inventory terms.General Inventory TermsAllocated: The number of on-hand units owed to customers for open orders.Available: The number of on-hand stock not allocated to open orders. This quant... read more

When operating a warehouse, you will likely end up moving around plenty of stock and inventory. While a good portion of this will be shipped and removed from the warehouse entirely, a good amount will also be moved around within the warehouse. The ... read more

The use of LPNs is required when using the mobile receiving flow. Please reach out to ShipHero support to have LPNs and Mobile Receiving enbaled for your account.The ShipHero mobile app is used to receive inventory as it arrives at the warehouse. W... read more

Activation Required: To use the Inbound Shipments feature it must be enable on your account by the ShipHero support team.ShipHero created a new inbound shipment feature to make receiving inventory even easier for your warehouse operations. With the... read more

ShipHero's purchase order functionality helps you manage your inventory from start to finish. While the default statuses provide basic information, they often don't offer the detailed visibility your team needs to track a PO through the entire proc... read more

ShipHero provides a comprehensive system for managing purchase orders (POs), also known as shipping plans. The tools allow users to quickly and easily process and receive inventory into their warehouses. The platform offers a variety of features, f... read more

First Article Inspection (FAI) is a process where you capture and store an item’s dimensions (length, width, height, and weight). This is usually done when you are receiving a new product for the first time. You can request to have this feature ena... read more

ShipHero makes it easier to order inventory so that a product doesn't run out. By specifying a product's Reorder Level, you can receive Low Stock Notifications when a product's inventory drops below a certain number of units. You can also use this ... read more

ShipHero’s Kits feature simplifies the management of product bundles, multi-packs, and curated sets. By grouping individual products under a single parent SKU, you can streamline inventory tracking and warehouse fulfillment.What are Kits?A kit is a... read more

Kits are an essential feature in inventory management, especially for businesses that sell bundles of products. At its core, a kit in ShipHero consists of a parent Kit SKU and its components. The parent Kit SKU is the overarching product that custo... read more

Work orders can be created in the 3PL account, 3PL client account, or on the brand account. There are several options available for creating a work order, making the tool flexible to meet your standard operating procedures. This article covers: How... read more

ShipHero automates the management of Kits by calculating their availability based on the stock levels of their individual Components. This ensures you do not oversell bundles when individual items are sold separately or as part of other sets.How Ki... read more

Completing an Assembly work order consists of several steps. This article walks through the step-by-step process of working on an Assembly work order. Assign the Staging Area and Picking Locations Picking Assembly SKU Components Assembling the Comp... read more

Managing your inventory is crucial to having a seamless warehouse experience for the warehouse team and reducing cost and loss. ShipHero makes managing inventory easy and flexible for different business needs.Locations are required to move inventor... read more

This feature allows pickers to mark an inventory location as Hospital. Marking the location as a hospital will make the location nonpickable, which will prevent pickers from being directed to location until the issue is resolved and cleared. In thi... read more

Location types are used to categorize the different locations in the warehouse or describe how inventory is stored, e.g., bins and pallets, or upper rack and floor-loaded. Location types help identify different tools needed to access/move inventory... read more

In ShipHero, a Non-Sellable Bin is a designated location in your warehouse for inventory that is not available for sale to customers. Not included in on-hand inventory: When inventory is placed in a non-sellable bin, it is not counted as part of y... read more

License Plate Numbers (LPNs) streamline warehouse management by assigning unique identifiers to physical inventory containers such as boxes and pallets. This system organizes large volumes of inventory for higher accuracy and efficiency, particular... read more

Efficient warehouse management starts with an organized layout and a logical labeling system. By defining specific areas and racking systems, you ensure that your team can navigate the facility quickly and accurately.Once your naming scheme is esta... read more

A recount occurs when a second user counts a SKU to confirm a discrepancy identified during an initial cycle count. ShipHero flags these items until two consecutive counts confirm the same discrepancy, ensuring high inventory accuracy.For example, ... read more

Cycle counting is a strategic inventory management practice that offers significant advantages over traditional annual physical counts. By auditing small subsets of inventory on a regular schedule, you maintain high data integrity without halting w... read more

For businesses handling products with limited shelf life or those requiring strict traceability—such as food, cosmetics, or pharmaceuticals—efficient inventory management is essential. ShipHero's Lots and Expiration Tracking features provide the to... read more

ShipHero's cycle count feature allows you to create custom cycles based on your business needs. Cycles are lists of SKUs or locations that you would like counted. For more detailed inforameation visit our artilcle What is Cycle Counting?ShipHero pr... read more

IMPORTANT: Locations with LPNs are being excluded until LPN support is added to the cycle-count feature. This has been done to avoid negative inventory on recounts.This guide will teach you the basics of creating and managing Cycle Counts in the Sh... read more

Cycle counting allows you to count your inventory in batches on either a set schedule or an ad hoc basis. ShipHero's mobile app gives your team the ability to keep track of and record cycle counting data in real time. You can also choose to count b... read more