Inventory Management

The Bulk Edit CSV Upload is specifically for adjusting product properties, not inventory quantities. If you need to change inventory levels, use the Inventory Upload feature. The Bulk Edit CSV allows you to update and create many products at once b... read more

NOTE: This change was rolled out July 2024 and is now active for all accounts using ShipHero. A change is being made to how we treat inventory when it is picked into a tote during Multi-Item and Single Item batch picking. Currently, when an item is... read more

Please refer to this article for definitions of standard inventory terms. General Inventory Terms Allocated - The number of on-hand units owed to customers for open orders. Available - The number of on-hand stock not allocated to open orders. This ... read more

When operating a warehouse, you will likely end up moving around plenty of stock and inventory. While a good portion of this will be shipped and removed from the warehouse entirely, a good amount will also be moved around within the warehouse. The ... read more

The "NEW" Totes page is only available for Dynamic Slotting accounts. The advanced features are not compatible with Static Slotting functionality. Static Slotting accounts will need to use the "Legacy" Totes page until the account transistions to D... read more

ShipHero allows you to delete and deactivate products to keep the most relevant data in your account easily accessible. If you need historical data for products, we recommend using the "Inactive" product setting instead of deleting them.  Making a ... read more

ShipHero's purchase order functionality helps you manage your inventory from start to finish. While the default statuses provide basic information, they often don't offer the detailed visibility your team needs to track a PO through the entire proc... read more

ShipHero provides a comprehensive system for managing purchase orders (POs), also known as shipping plans. The tools allow users to quickly and easily process and receive inventory into their warehouses. The platform offers a variety of features, f... read more

First Article Inspection (FAI) is a process where you capture and store an item’s dimensions (length, width, height, and weight). This is usually done when you are receiving a new product for the first time. You can request to have this feature ena... read more

ShipHero makes it easier to order inventory ahead so that a product does not run out. By specifying a product's Reorder Level, you can receive automatic notifications when a product goes below a certain amount of units. By setting a Reorder Amount,... read more

Sometimes mistakes happen when receiving or inventory received is damaged. ShipHero has a function that enables you to make a negative adjustment to your Purchase Order in these instances. Adjusting a Purchase Order Follow these steps to adjust a P... read more

When a purchase order (PO) is delivered to a warehouse, it is essential to be able to add stock to inventory, accurately track the progress, and report any issues as needed. ShipHero makes receiving purchase orders easy! In this article, we will co... read more

In this article, we'll dive into ShipHero's powerful Kits feature, designed to simplify how you manage and sell product bundles or sets. Whether you're offering multi-packs, variety assortments, or curated gift boxes, Kits provide a streamlined way... read more

Kits are an essential feature in inventory management, especially for businesses that sell bundles of products. At its core, a kit in ShipHero consists of a parent Kit SKU and its components. The parent Kit SKU is the overarching product that custo... read more

When you want to sell a set of products, such as a box of candy, or a set of socks, you need a method to manage the set. Kits give you the option of creating sets of products that can then be sold and fulfilled. This article goes into the deeper te... read more

Managing your inventory is crucial to having a seamless warehouse experience for the warehouse team and reducing costs/loss. With dynamic slotting, ShipHero makes managing inventory easy and flexible for different business needs. Locations are requ... read more

This feature allows pickers to mark an inventory location as Hospital. Marking the location as a hospital will make the location nonpickable, which will prevent pickers from being directed to location until the issue is resolved and cleared. In thi... read more

Location types are categories of the different locations in the warehouse, i.e., bins or pallets, small or large. Use location types to describe how inventory is stored, i.e., upper rack or floor-loaded. This helps identify different tools needed t... read more

In ShipHero, a Non-Sellable Bin is a designated location in your warehouse for inventory that is not available for sale to customers. Not included in on-hand inventory: When inventory is placed in a non-sellable bin, it is not counted as part of y... read more

This article addresses several critical components of making sure the layout of your warehouse is efficient and labeled accordingly so your team and processes run smoothly. This article covers: Developing a Naming Scheme for Warehouse Locations La... read more

  Use case: An order requires “eaches” of an SKU, but there are only “cases” available Replenishment will guide the user to pick a case and break it into eaches. NOTE: Learn more about Replenishment Mobile.  Steps From the replenishment mobile, you... read more

A cycle count is an inventory auditing procedure that allows users to check the accuracy of a subset of inventory. It helps ensure that the physical inventory present in the warehouse matches the inventory in ShipHero. Cycle Counting - DefinitionBe... read more

Please contact support@shiphero.com to enable this feature for your account. For 3PL customers, activation is required at the child account level.  For businesses handling products with limited shelf life or those requiring strict traceability—such... read more

ShipHero's dynamic slotting cycle count feature allows you to create custom cycles based on your business needs. Cycles are lists of SKUs or locations that you would like counted. ShipHero provides 3 cycle count options for dynamic slotting: Count... read more

This guide will teach you the basics of creating and managing Cycle Counts in the ShipHero web app. How to Create a New Cycle Count Managing Your Cycle Counts Recounts and How to Manage Them How to Create a New Cycle Count From the ShipHero Dashboa... read more

This article will walk you through the basics of cycle counting using the ShipHero Mobile App. The Mobile App assists users with the following: Guiding the physical act of counting. Viewing Cycle Counts (batches). Starting any cycle count not acti... read more

A serial number is a unique identifier assigned incrementally or sequentially to an item. Serial numbers do not need to be strictly numerical and may contain letters and other typographical symbols or may consist entirely of a character string. Ser... read more