Inventory Management

Vendor Bulk Edit allows you to update many vendors at once by uploading a CSV. This feature is used to edit existing vendor information and not to create new ones. Note: To create a vendor, see our help article How to Add a Vendor in Shopify. How... read more

NOTE: This change is being rolled out starting the week of July 29th. Please reach out to our support team if you have any questions or concerns A change is being made to how we treat inventory when it is picked into a tote during Multi-Item and Si... read more

Please refer to this article for definitions of standard inventory terms. General Inventory Terms Allocated - The number of on-hand units owed to customers for open orders. Available - The number of on-hand stock not allocated to open orders. This ... read more

When operating a warehouse, you will likely end up moving around plenty of stock and inventory. While a good portion of this will be shipped and removed from the warehouse entirely, a good amount will also be moved around within the warehouse. The ... read more

Assigning products to vendors allows you to quickly generate Purchase Orders for product replenishment. This article will walk you through how to assign a single product to a vendor and how to assign multiple products to a vendor(s). Assign Single ... read more

ShipHero's WMS uses totes to handle picked orders while they are in transit to the pack station. A picker will pick the items for an order into a tote, scan the tote barcode to ensure the correct item has been placed in the correct bin and then pro... read more

Kits allow you to bundle a group of products to sell them as a set. The components of a kit SKU are all housed and picked separately when the order is processed in the warehouse.  For example, say you want to sell a gift box containing milk chocola... read more

When you want to sell a set of products, such as a box of candy, or a set of socks, you need a method to manage the set. Kits give you the option of creating sets of products that can then be sold and fulfilled. This article goes into the deeper te... read more

ShipHero allows you to create or edit Kits in bulk once a Parent Kit SKU and the applicable Component Kit SKU(s) have been created. If you are a 3PL, the following should be performed in the client account. Creating Kits in Bulk Go to app.shiphero... read more

Managing your inventory is crucial to having a seamless warehouse experience for the warehouse team and reducing cost/loss. With dynamic slotting, ShipHero makes managing inventory easy and flexible for different business needs. Locations are requi... read more

This feature allows pickers to mark an inventory location as Hospital. Marking the location as a hospital will make the location nonpickable, which will prevent pickers from being directed to location until the issue is resolved and cleared. In thi... read more

When moving product locations in the Mobile App, the SKU must have the same lot code for the same location. Changing Lot for a Specific Product Go to https://app.shiphero.com/dashboard/product-locations. Look up the SKU. Click on the Edit Lot butt... read more

Location types are categories of the different locations in the warehouse, i.e., bins or pallets, small or large. Use location types to describe how inventory is stored, i.e., upper rack or floor-loaded. This helps identify different tools needed t... read more

One of the easiest ways to manage your picking and packing process is with totes. With the addition of barcodes you have an added layer of quality control that gives your team peace of mind that the right orders are being picked and packed correctl... read more

There may be times when you need to separate damaged stock into a Non-Sellable Bin. What Does Non-Sellable Mean? When a location or bin is set as non-sellable, inventory in this location will not be taken into account as part of the on-hand. The pr... read more

A cycle count is an inventory auditing procedure that allows users to check the accuracy of a subset of inventory. It helps ensure that the physical inventory present in the warehouse matches the inventory in ShipHero. Cycle Counting - DefinitionBe... read more

ShipHero's dynamic slotting cycle count feature allows you to create custom cycles based on your business needs. Cycles are lists of SKUs or locations that you would like counted. ShipHero provides 3 cycle count options for dynamic slotting: Count... read more

This guide will teach you the basics of creating and managing dynamic slotting cycle counts in the ShipHero web app. How to Create a New Cycle Count From the ShipHero Dashboard, navigate to Inventory > Cycle Count. Choose the type of cycle count yo... read more

This article will walk you through the basics of cycle counting using the ShipHero Mobile App. The Mobile App assists users with the following: Guiding the physical act of counting. Viewing Cycle Counts (batches). Starting any cycle count not acti... read more

A serial number is a unique identifier assigned incrementally or sequentially to an item. Serial numbers do not need to be strictly numerical and may contain letters and other typographical symbols or may consist entirely of a character string. Ser... read more

At certain times, you may no longer sell specific SKUs or not want them to be visible in the default inventory listing view. Update Product to Inactive Active inventory is listed by default. You can change this by using the Active Products filter a... read more