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General Inventory Topics

  • Edit Vendors in Bulk
    Vendor Bulk Edit allows you to update many vendors at once by uploading a CSV. This feature is used to edit existing vendor information and not to create new ones. Note: To create a vendor, see our help article How to Add a Vendor in Shopify. How... read more
  • Glossary of Inventory Terms
    Reference this article for definitions of common inventory terms. General Inventory Terms Allocated - Count of how many units you have in stock and owe to customers for open orders. Available - The number of available stock for any given SKU that i... read more
  • How can I see the reason that inventory moved?
    When operating a warehouse, you will likely end up moving around plenty of stock and inventory. While a good portion of this will be shipped and removed from the warehouse entirely, a good amount will also be moved around within the warehouse. The ... read more
  • How to Assign Products to Vendors
    Assigning products to vendors allows you to quickly generate Purchase Orders for product replenishment. This article will walk you through how to assign a single product to a vendor and how to assign multiple products to a vendor(s). Assign Single ... read more
  • How to Create a Purchase Order Using Reorder Level and Reorder Amount
    ShipHero makes it easier to order inventory ahead so that a product does not run out. By specifying a product's Reorder Level, you can receive automatic notifications when a product goes below a certain amount of units. By setting a Reorder Amount,... read more
  • How To Delete Products
    Users can mark a product as inactive or delete products by routing to app.shiphero.com > Inventory > Products.  Note: 3PL accounts need to log into the appropriate child account to delete products. Making a Product Inactive Making a product inactiv... read more
See all 23 articles

Kits & Components

  • Work Orders
    Work orders are used so that a job or specific task can easily be scheduled or assigned to someone. They can be created by a customer (if you are a 3PL) or created internally by a member of your team. This article will cover the following topics re... read more
  • Creating and Managing Kits & Components
    Kits allow you to bundle a group of products so that you can sell them as a set. For example, say that you want to sell a gift box containing milk chocolate bars and dark chocolate bars. By creating a "Chocolate Gift Box" kit, you can specify all o... read more
  • How Kit Availability is Calculated
    When you want to sell a set of products, such as a box of candy, or a set of socks, you need a method to manage the set. Kits give you the option of creating sets of products that can then be sold and fulfilled. This article goes into the deeper te... read more
  • How to Create or Edit Kits in Bulk
    ShipHero allows you to create or edit Kits in bulk once a Parent Kit SKU and the applicable Component Kit SKU(s) have been created. If you are a 3PL, the following should be performed in the client account. Creating Kits in Bulk Go to app.shiphero... read more

Locations

  • Creating and Managing Locations with Dynamic Slotting
    Managing your inventory is crucial to having a seamless warehouse experience for the warehouse team and reducing cost/loss. With dynamic slotting, ShipHero makes managing inventory easy and flexible for different business needs. Locations are requi... read more
  • Hospital Location Feature - Mobile App
    This feature allows pickers to mark an inventory location as Hospital. Marking the location as a hospital will make the location nonpickable, which will prevent pickers from being directed to location until the issue is resolved and cleared. In thi... read more
  • How to Change Lot Location
    When moving product locations in the Mobile App, the SKU must have the same lot code for the same location. Changing Lot for a Specific Product Go to https://app.shiphero.com/dashboard/product-locations. Look up the SKU. Click on the Edit Lot butt... read more
  • How to Create a Location Type
    Location types are categories of the different locations in the warehouse, i.e., bins or pallets, small or large. Use location types to describe how inventory is stored, i.e., upper rack or floor-loaded. This helps identify different tools needed t... read more
  • How to Use Non-Sellable Bins
    There may be times when you need to separate damaged stock into a Non-Sellable Bin. What Does Non-Sellable Mean? When a location or bin is set as non-sellable, inventory in this location will not be taken into account as part of the on-hand. The pr... read more
  • Optimizing Your Warehouse Layout with a Naming Scheme
    This article addresses several critical components of making sure the layout of your warehouse is efficient and labeled accordingly so your team and processes run smoothly. This article covers: Developing a Naming Scheme for Warehouse Locations La... read more
See all 11 articles

Tracking

  • Cycle Counting Definition & How-To
    A cycle count is an inventory auditing procedure that allows users to check the accuracy of a subset of inventory. It helps ensure that the physical inventory present in the warehouse matches the inventory in ShipHero. Cycle Counting - Definition B... read more
  • How to Choose Cycle Count Type for Dynamic Slotting
    ShipHero's dynamic slotting cycle count feature allows you to create custom cycles based on your business needs. Cycles are lists of SKUs or locations that you would like counted. ShipHero provides 3 cycle count options for dynamic slotting: Count... read more
  • How to Create and Manage Dynamic Slotting Cycle Counts
    This guide will teach you the basics of creating and managing dynamic slotting cycle counts in the ShipHero web app. How to Create a New Cycle Count From the ShipHero Dashboard, navigate to Inventory > Cycle Count. Choose the type of cycle count yo... read more
  • How to Cycle Count Using the ShipHero Mobile App
    This article will walk you through the basics of cycle counting using the ShipHero Mobile App. The Mobile App assists users with the following: Guiding the physical act of counting. Viewing Cycle Counts (batches). Starting any cycle count not acti... read more
  • How to Exclude Products from Cycle Counting
    At certain times, you may no longer sell specific SKUs or not want them to be visible in the default inventory listing view. Update Product to Inactive Active inventory is listed by default. You can change this by using the Active Products filter a... read more
  • How to Manage Inventory Counts
    There are multiple methods for managing your inventory counts, depending on your situation and preference. Inventory Updates with Static Slotting OPTION 1: Cycle Counting This is designed specifically for a warehouse that has started with a mostly ... read more
See all 8 articles
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