General Inventory Topics
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All About Using the Bulk Edit CSV Upload
The Bulk Edit CSV Upload is specifically for adjusting product properties, not inventory quantities. If you need to change inventory levels, use the Inventory Upload feature. The Bulk Edit CSV allows you to update and create many products at once b... read more
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Edit Vendors in Bulk
Vendor Bulk Edit allows you to update many vendors at once by uploading a CSV. This feature is used to edit existing vendor information and not to create new ones. Note: To create a vendor, see our help article How to Add a Vendor in Shopify. How... read more
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FAQs - Inventory Removed From Bin When Picked into a Tote
NOTE: This change is being rolled out starting the week of July 29th. Please reach out to our support team if you have any questions or concerns A change is being made to how we treat inventory when it is picked into a tote during Multi-Item and Si... read more
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Glossary of Inventory Terms
Please refer to this article for definitions of standard inventory terms. General Inventory Terms Allocated - The number of on-hand units owed to customers for open orders. Available - The number of on-hand stock not allocated to open orders. This ... read more
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How can I see the reason that inventory moved?
When operating a warehouse, you will likely end up moving around plenty of stock and inventory. While a good portion of this will be shipped and removed from the warehouse entirely, a good amount will also be moved around within the warehouse. The ... read more
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How to Assign Products to Vendors
Assigning products to vendors allows you to quickly generate Purchase Orders for product replenishment. This article will walk you through how to assign a single product to a vendor and how to assign multiple products to a vendor(s). Assign Single ... read more
Kits & Components
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Work Orders
Work orders are used so that a job or specific task can easily be scheduled or assigned to someone. They can be created by a customer (if you are a 3PL) or created internally by a member of your team. This article will cover the following topics re... read more
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Creating and Managing Kits & Components
Kits allow you to bundle a group of products to sell them as a set. The components of a kit SKU are all housed and picked separately when the order is processed in the warehouse. For example, say you want to sell a gift box containing milk chocola... read more
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How Kit Availability is Calculated
When you want to sell a set of products, such as a box of candy, or a set of socks, you need a method to manage the set. Kits give you the option of creating sets of products that can then be sold and fulfilled. This article goes into the deeper te... read more
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How to Create or Edit Kits in Bulk
ShipHero allows you to create or edit Kits in bulk once a Parent Kit SKU and the applicable Component Kit SKU(s) have been created. If you are a 3PL, the following should be performed in the client account. Creating Kits in Bulk Go to app.shiphero... read more
Locations
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Creating and Managing Locations with Dynamic Slotting
Managing your inventory is crucial to having a seamless warehouse experience for the warehouse team and reducing costs/loss. With dynamic slotting, ShipHero makes managing inventory easy and flexible for different business needs. Locations are requ... read more
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Hospital Location Feature - Mobile App
This feature allows pickers to mark an inventory location as Hospital. Marking the location as a hospital will make the location nonpickable, which will prevent pickers from being directed to location until the issue is resolved and cleared. In thi... read more
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How to Create a Location Type
Location types are categories of the different locations in the warehouse, i.e., bins or pallets, small or large. Use location types to describe how inventory is stored, i.e., upper rack or floor-loaded. This helps identify different tools needed t... read more
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How to Create Totes and Print Tote Barcodes
One of the easiest ways to manage your picking and packing process is with totes. With the addition of barcodes you have an added layer of quality control that gives your team peace of mind that the right orders are being picked and packed correctl... read more
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How to Use Non-Sellable Bins
There may be times when you need to separate damaged stock into a Non-Sellable Bin. What Does Non-Sellable Mean? When a location or bin is set as non-sellable, inventory in this location will not be taken into account as part of the on-hand. The pr... read more
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Optimizing Your Warehouse Layout with a Naming Scheme
This article addresses several critical components of making sure the layout of your warehouse is efficient and labeled accordingly so your team and processes run smoothly. This article covers: Developing a Naming Scheme for Warehouse Locations La... read more
Tracking
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Cycle Counting Definition & How-To
A cycle count is an inventory auditing procedure that allows users to check the accuracy of a subset of inventory. It helps ensure that the physical inventory present in the warehouse matches the inventory in ShipHero. Cycle Counting - DefinitionBe... read more
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Getting Started with Lots and Expiration Tracking
Please contact support@shiphero.com to enable this feature for your account. For 3PL customers, activation is required at the child account level. For businesses handling products with limited shelf life or those requiring strict traceability—such... read more
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How to Choose Cycle Count Type for Dynamic Slotting
ShipHero's dynamic slotting cycle count feature allows you to create custom cycles based on your business needs. Cycles are lists of SKUs or locations that you would like counted. ShipHero provides 3 cycle count options for dynamic slotting: Count... read more
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How to Create and Manage Dynamic Slotting Cycle Counts
This guide will teach you the basics of creating and managing dynamic slotting cycle counts in the ShipHero web app. How to Create a New Cycle Count From the ShipHero Dashboard, navigate to Inventory > Cycle Count. Choose the type of cycle count yo... read more
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How to Cycle Count Using the ShipHero Mobile App
This article will walk you through the basics of cycle counting using the ShipHero Mobile App. The Mobile App assists users with the following: Guiding the physical act of counting. Viewing Cycle Counts (batches). Starting any cycle count not acti... read more
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How to Enable Serial Numbers on a Product
A serial number is a unique identifier assigned incrementally or sequentially to an item. Serial numbers do not need to be strictly numerical and may contain letters and other typographical symbols or may consist entirely of a character string. Ser... read more