The NEW Mobile Picking Interface and Workflows

This feature is currently in BETA and must be enabled by our support team for your account. Please clarify which version you want enabled when submitting your request as there is now an option to force a location scan when picking an item.

The new Multi-Item Batch (MIB) and Single-Item Batch (SIB) picking interface is designed to make picking more intuitive while keeping the workflow consistent with our previous version. This guide provides an overview of the main differences between the two user interfaces and walks you through the updated flow for multi-item batch picking and single-item picking.

• What's New
• Multi-Item Batch (MIB) Picking - Without Location Scans
• Multi-Item Batch (MIB) Picking - With Location Scans
• Single-Item Batch (SIB) Picking

What’s New

• Cleaner design – Easier to read and scan items.
• Map support (for AI picking) – See the fastest path to the item’s location.
• Simplified summaries – Quickly review picked items, orders, and tote assignments.
• Streamlined issue reporting – Flag damaged or missing items directly during picking.
• Location scanning – Optional validation to ensure items are picked from the correct bin.

Picking List

Old: A text-heavy list of items to pick.
New: A simplified card-based design, with optional map guidance.

Picking Loop

The step-by-step flow of scanning totes and items remains the same.

Old: Multiple confirmation screens.
New: Simplified tote scanning with clearer success/failure states.

Summary Screen

Old: Batch/tote status with limited details.
New: More detailed summaries, showing:

• Orders completed
• Units picked
• Tote assignment (with hospital flow support)

Report Issues

Old: Separate screen to type in notes.
New: Quick “Report Issue” button during picking with pre-set reasons (e.g., Missing units, Damaged item).

Scan Location (New Feature)

A new Scan Location step can be enabled to ensure items are picked from the correct bin before continuing.

Key Takeaways

• Process is the same: The underlying picking flow has not changed (unless you use the new 'scan location first' flow).
• UI is modernized: Cleaner screens, better summaries, easier corrections.
• Functional controls: Location scanning and issue reporting are built into the flow.
• Future-ready: For mapped warehouses, the new AI map view will guide pickers to the fastest route.

Multi-Item Batch (MIB) Picking - Without Location Scans

Similar to the previous picking flow, this flow supports standard picking and AI picking with map guidance (if warehouse is mapped) with options to select totes, view status and tags, and add custom workflows.

Step-by-Step Picking Process

1. Start Picking
   • Scan or select the item to pick.
   • The system will display the number of totes the item belongs to (1 tote = 1 order)
2. Pick the Quantity
   • Follow the prompt to pick the required quantity.
   • You can:
     • Scan each tote as you place items inside.
     • Manually enter quantities if needed.
     • Reset counts if you make a mistake.
3. Partial Tote Placement (Optional)
   • Place a portion of items into a tote first.
   • Continue picking the remaining items as prompted.
4. Review & Complete
   • View a summary screen showing:
     • Picked items
     • Orders covered
     • Quantities picked
   • Confirm and complete the batch.

Multi-Item Batch (MIB) Picking – With Location Scans

This version of Multi-Item Batch (MIB) Picking adds an extra step: scanning the pick location before picking items. This ensures accuracy and prevents mistakes by verifying that the item is being picked from the correct bin.

Key Differences from Standard MIB Picking

• Location scan is required first before picking each item.
• Prevents picking from the wrong bin.
• Adds an extra layer of inventory accuracy for high-compliance operations.

Step-by-Step Picking Process

1. Scan Pick Location
   • The system prompts you to scan the bin/location where the item is stored.
   • Once scanned, a confirmation screen will appear: “Location scanned”.
   • If the wrong location is scanned, you will be prompted to try again.
2. Pick the Item(s)
   • Scan or select the item to pick.
   • The system shows the number of units required and which totes they belong to.
3. Place Items into Totes
   • Scan the tote(s) or select them on screen.
   • Place the picked units into the correct tote(s).
   • Options available:
     • Reset counts (if a mistake is made)
     • Enter quantity manually
     • Split placement (place some items now, remaining later)
4. Repeat for Each Location
   • Move to the next location.
   • Scan the bin/location first.
   • Then continue with the picking loop.
5. Review & Complete
   • Open the Picking Summary to see:
     • Orders completed
     • Units picked
     • Tote assignments (including hospital totes for damaged items)
   • Confirm and complete the batch.

Single-Item Batch (SIB) Picking

Single-item picking follows a similar flow but with some simplified steps. Because SIB only requires a single tote to pick many orders, rescanning the tote is not required as you pick each unit of the same SKU.

1. Select or Scan Tote
   • Begin by scanning or selecting a tote.
2. Scan Item
   • Scan the item to confirm.
   • The system will indicate the tote where the item belongs.
3. Pick & Place
   • Place the item into the tote.
   • Options include:
     • Reset count
     • Enter quantity manually
     • Place directly into tote

Reporting an Issue in SIB

In SIB, you can report an issue with a SKU by clicking the “Report Issue” button. However, if you already partially picked an SKU you must do one of the two options below:

1. Select the "Put in tote" button to move the quantity already picked to the tote. Then, select the "Report issue" button for the remaining amount.
2. Select "Reset count" and then you can report an issue for the full qty.