Articles in this section

Overview: Outbound Schedule and Order Completion for Wholesale

Once packing is finished, the ability to update the current Outbound Schedule of the order will be enabled on the Order details tab. The Outbound Schedule is a tool to help manage what stage your wholesale order is in between finishing the packing process and the order leaving your facility. 

The Outbound progress will default to Awaiting Schedule. Once your team schedules a pick up, change the status to Ready for pick up and enter a Pickup date. After the order has been picked up, update the Outbound progress to Complete and mark the order as fulfilled using the Fulfill order button.

To edit the Outbound progress status click the Edit button, make the necessary changes and then select Save.

Order Fulfillment

Once the Outbound process is complete, you can use the Fulfill order button to complete the wholesale flow and move the order to a Fulfilled status. This action is available after generating labels but we recommend not using it until the outbound schedule is complete and the order has left the building. 

To set a wholesale order as fulfilled click the Fulfill order button. Then confirm the action in the pop-up module.

When you click the Fulfill order button the following events will be performed:

  • The order is marked as Fulfilled.
  • Shipped products are removed from inventory.
  • The assigned Staging Location is emptied.
  • All LPNs of the shipment are marked as Used, and the LPNs used in the Staging location are deleted (if generated).
  • The stores are notified.
  • The corresponding invoices are generated.

Once this action is completed, the process is finished.

Was this article helpful?
0 out of 2 found this helpful

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.