Order Management

Order Statuses, Holds and Locks

• How to Assign Order Statuses by Product or Shipping Method in ShipHero
• Overview: Order Statuses in ShipHero
• How to Use Client Hold in ShipHero
• How to Use Order Statuses in ShipHero
• Overview: Order Holds in ShipHero
• Understanding Order Locks in ShipHero
• See all 13 articles

Automation Rules

• Overview: Managing Automation Rules as a 3PL in ShipHero
• How to Search and Bulk Manage Automation Rules
• Automation Rule Actions Reference
• How to Use Shipping Triggers in Automation Rules
• How to Use Date and Time Triggers in Automation Rules
• Automation Rule Triggers for Order Details
• See all 30 articles

Editing & Managing Orders

• What Happens When You Cancel an Order or Line Item in ShipHero
• CSV Order Upload Field Reference
• Overview: Manage Orders Page in ShipHero
• How to Prioritize Expedited and High-Value Orders
• How to Use Order Tags in ShipHero
• How to Upload Orders via CSV in ShipHero
• See all 17 articles

Multi-Warehouse Allocation & Drop Shipping

• MWA Rule Conditions and Actions Reference
• How to Create an MWA Rule
• How to Use Multi-Warehouse Allocation Rules
• How to Create an MWA Rule for Transfer Orders
• How to Use Allocation Priority on Orders
• Understanding the Difference Between Locked and Allocated Warehouses
• See all 8 articles