Order Management

Order Statuses, Holds and Locks

• How to Use Order Statuses in ShipHero
• How to Manage Order Holds in ShipHero
• Understanding Order Locks in ShipHero
• Troubleshooting: Why Is My Order 'Ready to Ship: No'?
• How to Use Hold Until on Orders
• How to Use Operator Holds in ShipHero
• See all 10 articles

Automation Rules

• How to Use Automation Rules in ShipHero
• Troubleshooting: Why Is My Automation Rule Not Working?
• How to Use Automation Rules with Multi-Warehouse Allocation
• How to Automatically Print Shipping Labels via Automation Rule
• How to Use Automation Rules for International Orders
• How to Apply Discounts to Customs Value via Automation Rules
• See all 9 articles

Editing & Managing Orders

• How to Prioritize Expedited and High-Value Orders
• How to Use Order Tags in ShipHero
• How to Upload Orders via CSV in ShipHero
• How to Create a Manual Order in ShipHero
• How to Reship an Order in ShipHero
• How to Short-Ship Orders (Allow Partial Shipments)
• See all 14 articles

Multi-Warehouse Allocation & Drop Shipping

• How to Use Multi-Warehouse Allocation Rules
• How to Create an MWA Rule for Transfer Orders
• How to Use Allocation Priority on Orders
• Understanding the Difference Between Locked and Allocated Warehouses
• Understanding Drop Shipping in ShipHero
• How to Drop Ship Orders in ShipHero