How to Unpack Items from a LPN with ShipHero Mobile

This guide will walk you through the process of moving items out of an LPN (License Plate Number) container and placing them as loose inventory in a warehouse location using ShipHero Mobile. This is useful when you need to break down a box or pallet (LPN) and make individual items available.

There are two options available to unpack items from an LPN:

• Unpack from LPN with Search by Location
• Unpack from an LPN with Search Items

LPN BETA NOTICE: LPN functionality is cutrrently limited to the wholesale interface. Other LPN features are currently in Beta. To enable the full suite of LPN options for your account, please contact your Customer Success Manager (CSM) or email Support@shiphero.com.

Please note that as this feature is actively being developed, processes may change and you may encounter occasional bugs. If you experience any issues or have suggestions, please reach out to our support team—your feedback is greatly appreciated as we continue to refine the ShipHero platform!

Unpack from LPN with Search by Location

1. From the main menu of the app, tap on Inventory.
2. Select Search by location.
3. Scan or search the location that contains the LPN you wish to unpack.
4. On the location screen, find the LPN and the items you want to move.
5. Tap the pencil icon next to the item quantity.
6. Enter the number of units you want to remove from the LPN. **If you are unpacking multiple different items from the same LPN, repeat this process for each item.
7. Once you have entered all quantities, tap the blue Move button at the bottom.
8. Scan or search the destination location for the items (this can be the same location as the LPN or a different one).
9. Tap the Confirm button to finalize the move.

Unpacking items from an LPN using the location page on ShipHero mobile

Unpack from an LPN with Search Items

1. From the main menu, tap Inventory.
2. Select Search Items.
3. Scan or type the SKU you need to transfer from the LPN to a location. The app will navigate to the Edit Product Screen for that SKU.
4. Tap the Edit Inventory action next to the On Hand count. The app will navigate to the Edit Inventory Screen for that SKU.
5. Tap on Location Transfer at the bottom right.
6. Scan or search the source LPN in the From field.
7. Scan or search the destination location in the To field.
8. Enter the quantity to unpack.
9. Tap Confirm.

Unpacking items from an LPN using the mobile edit product page.