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How to Configure an NFC Badge for Tap-to-Pack

Updated

Tap-to-Pack supports NTAG215 NFC badges for logging in to the Tap-to-Pack controller. Each badge is linked to a specific user account so the system accurately tracks who is performing packing operations. While badges are not included with the controller, any standard NTAG215 badge is compatible.

Once programmed, the user can tap their badge on any controller to log in to a packing station or use the Kiosk function.

Prerequisites

  • Badge Type: You must use an NTAG215 badge. (Recommended cards and compatible stickers.)
  • Hardware: A mouse must be connected to the station to navigate the interface.
  • Permissions: Your user account requires both View and Edit access for the Users permission.
  • Connectivity: The station must be actively connected to a Tap-to-Pack controller.

Pro Tip

You can program a badge from any station currently connected to a Tap-to-Pack controller.

How to Configure a Tap-to-Pack NFC Badge

  1. Navigate to Users: Open the ShipHero app on your station and go to the Users page.
  2. Locate User: Find the specific user you are activating in the list view.
  3. Initiate Activation: Click the printer icon located to the right of the user's name.
  4. Select Mode: Select the option labeled Activate NFC badge.
  5. Link Badge: When prompted by the system, hold the NTAG215 badge over the NFC reader on the connected Tap-to-Pack controller.
Activate NFC Badge menu option NFC Prompt

Did it work?

A successful NFC Badge activation is confirmed by a checkmark on the screen, displaying the user's name and the PIN connected to that badge. If the activation fails, the system will prompt you to try again.

NFC Confirmation Prompt NFC Retry Prompt

Usage and Troubleshooting

Issue Resolution
Badge not recognized Verify the badge is NTAG215. Other NFC types are not supported.
Missing Activation option Ensure you have View and Edit permissions for the Users page and that you are processing the request on a station with a Tap-to-Pack controller connected.
No popup after tapping Hold the badge flat against the reader for at least one full second.
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