This guide outlines how to connect your Google Merchant account to ShipHero. Connecting your account allows you to synchronize orders placed on Google and fulfill them within ShipHero.
Google Merchant provides a global platform for retail and e-commerce businesses to reach Google Shopping and Google Service customers.
Table of Contents
Supported Features
When you integrate Google Merchant with ShipHero, the following capabilities are enabled:
- Orders placed on Google automatically download into ShipHero once placed.
- Orders can be managed and fulfilled directly within ShipHero.
- Order status and tracking information updates automatically push to Google when an order is updated in ShipHero.
- Manual inventory data download and update capabilities via the interface.
ShipHero does not currently provide automatic, real-time inventory syncing options to connected Google Merchant stores. This feature will be introduced in a future update.
How to Connect Your Google Merchant Account
Follow these steps to link your Google Merchant store to ShipHero:
- In ShipHero, use the top navigation menu to select My Account > Stores.
- Click Add a New Store and select Google Store.
- You will be prompted to enter your Shop Name and Merchant ID. To locate these details, log into your Google Merchant account. Once logged in, this information is visible in the top-left corner of the screen.
- Enter the Shop Name and Merchant ID in ShipHero, then select Connect.
Testing the Connection
To verify that your integration is active and operating correctly:
- Create a manual test order within your Google Merchant account.
- Verify that this order successfully appears in your ShipHero account within a few minutes.