FedEx One Rate is a flat-rate shipping service for domestic shipments that makes pricing easy and predictable. With ShipHero's direct integration, you can easily enable this service to automatically find the best rate and streamline your shipping process.
It’s great for online businesses because the cost is fixed and doesn't depend on the package's weight or how far it's traveling. Instead, the price is determined by the box size and how fast you want it to arrive. This article will cover what FedEx One Rate is, how to set it up in ShipHero, and its key limitations.
How does FedEx One Rate work?
FedEx One Rate gives you a single, all-inclusive price. This means it already covers surcharges like residential, delivery area, and fuel fees.
FedEx One Rate is a domestic-only shipping service and is only applicable to the following shipping methods:
- Overnight (First, Priority, and Standard)
- 2 Day (including AM)
- Express Saver
To get this rate, you must use one of the specific FedEx-branded boxes listed in the table below.
| Package Type | Dimensions (L x W x H) |
|---|---|
| FedEx® Envelope | 9-1/2" x 12-1/2" |
| FedEx® Pak | 10-1/4" x 12-3/4" & 12" x 15-1/2" |
| FedEx® Padded Pak | 11-3/4" x 14-3/4" |
| FedEx® Small Box | 10-7/8" x 1-1/2" x 12-3/8" & 8-3/4" x 2-5/8" x 11-1/4" |
| FedEx® Medium Box | 11-1/2" x 2-3/8" x 13-1/4" & 8-3/4" x 4-3/8" x 11-1/4" |
| FedEx® Large Box | 12-3/8" x 3" x 17-1/2" & 8-3/4" x 7-3/4" x 11-1/4" |
| FedEx® Extra Large Box | 11-7/8" x 10-3/4" x 11" & 15-3/4" x 14-1/8" x 6" |
| FedEx® Tube | 6" x 6" x 38" |
How to Set Up FedEx One Rate in ShipHero
To use this service with your ShipHero account, follow these quick steps:
- Confirm with FedEx: First, call your FedEx representative to make sure this service is active on your account. It won't work in ShipHero until it's enabled by FedEx.
-
Enable FedEx One Rate in ShipHero:
- Go to the Shipping > Carriers page, and click the Pencil Icon for your FedEx account to open the settings page.
- Check the "One Rate" box, and click Update.
-
Activate Boxes:
- Go to the Shipping > Boxes page. ShipHero automatically adds all the official FedEx One Rate box sizes.
- Check the "Active" box for each one you plan to use.
Using Your Own Boxes?
You can use your own custom boxes as long as they fit inside one of the official FedEx One Rate box dimensions. When you create your custom box in ShipHero, just set the packaging type to BOX or POLY. The system will automatically compare rates and choose the cheaper option for you, whether it's the FedEx One Rate or a standard rate.
Note for Multi-Warehouse Accounts: To use FedEx One Rate across multiple warehouses, you must first connect your FedEx account and enable the One Rate setting for each individual warehouse. Additionally, boxes are warehouse-specific, you will need to activate or create the appropriate FedEx One Rate boxes for each warehouse where you plan to use them.
Important Things to Remember
- Domestic Only: This service is only for shipments within the United States. It's not available for international shipping.
- Weight Limits: Packages can't weigh more than 50 pounds. The special FedEx Envelope has a lower limit of 10 pounds.
- No Multi-Package Shipments: You can only use FedEx One Rate for single-package orders. Each item must be shipped separately.
- Excluded Fees: While many surcharges are included, some fees are not, such as those for Saturday delivery, signature options, or address corrections.