In ShipHero, a Non-Sellable Bin is a warehouse location designated for inventory that is not available for sale.
- Not counted as available stock: Inventory in non-sellable bins is excluded from the stock counts pushed to your sales channels (Shopify, Amazon, etc.), preventing accidental overselling.
- Not pickable: Pickers using the ShipHero mobile app will not be directed to non-sellable locations during order fulfillment.
Common Use Cases
- Damaged Goods: Items that are broken or unfit for sale.
- Returns: Products returned by customers that need inspection, repair, or disposal.
- Reserved Inventory: Stock held back for exchanges, quality control, or future sales events.
- Staging Areas: Temporary locations for items being received, processed, or prepared for transfer.
- Overstock: Excess stock you don't want immediately available for picking.
How to Enable the Non-Sellable Location Setting
The Non-Sellable location setting can be enabled in three ways:
- During location creation via CSV upload on the My Account > CSV Management page.
- When creating a new location on the Inventory > Locations page.
- By editing an existing location on the Inventory > Locations page.
How to Edit the Non-Sellable Setting on Existing Locations
Before You Begin
The location must have no inventory assigned to it before you can change its Sellable/Non-Sellable setting. If inventory exists in the location, the setting will not be editable.
- Go to the Inventory > Locations page.
- Find the location you want to update.
- Click Edit in the Actions column.
- Check "Is this a sellable location?" to make it Sellable, or uncheck it to make it Non-Sellable.
Important Note
Editing location settings via CSV upload is not supported. The only location setting that can be updated in bulk on the Inventory > Locations page is the Location Type; all other location settings must be edited per location on the Inventory > Locations page.
How to View Non-Sellable Inventory
ShipHero separates Sellable and Non-Sellable inventory across several pages.
- Inventory > Locations — shows total inventory per location. Set the Sellable filter to "No" to view non-sellable locations.
- Inventory > Product Locations — shows total inventory per location broken down by SKU. Set the Sellable filter to "No".
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Inventory > Products — includes a Non-Sellable Total column showing the total non-sellable inventory per SKU.
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Product Details page — shows non-sellable inventory totals in the Details section and the specific non-sellable bin assignments in the Bins section.
Details Section
Location Section