In ShipHero, a Non-Sellable Bin is a designated location in your warehouse for inventory that is not available for sale to customers.
- Not included in on-hand inventory: When inventory is placed in a non-sellable bin, it is not counted as part of your available stock that is pushed to your sales channels (like Shopify, Amazon, etc.). This prevents you from accidentally selling items you don't intend to.
- Not pickable: Items in non-sellable bins are also typically non-pickable. This means pickers using the ShipHero mobile app during order fulfillment won't be directed to these locations.
Common Use Cases
- Damaged Goods: Items that are broken or otherwise unfit for sale.
- Returns: Products that have been returned by customers and need to be inspected, repaired, or disposed of.
- Reserved Inventory: Stock you want to hold back for specific purposes, such as exchanges, quality control, or future sales events.
- Staging areas: Temporary locations for items that are being received, processed, or prepared for transfer.
- Overstock: In some cases, non-sellable bins can be used for overstock that you don't want immediately available for picking.
How to Enable the Non-Sellable Location Setting
There are several ways to enable the Non-Sellable location setting in ShipHero; these include:
- During the location creation process via CSV; found on the My Account > CSV Management page.
- While creating a new location on the Inventory > Locations page.
- Editing an existing location on the Inventory > Locations page.
Need more information? Visit our article on Creating and Managing Locations with Dynamic Slotting
How to Edit the Non-Sellable Setting on Existing Locations
In order to change the Sellable/Non-Sellable setting of a location, no inventory can be assigned to the location. If inventory exists in the location, the Sellable/Non-Sellable setting will not be editable in the pop-up module.
- Go to the Inventory > Locations page.
- Find/Search for the location that needs to be updated.
- Click the Edit button in the Actions column.
- Check the box "Is this a sellable location?" to make it Sellable and uncheck the box to make it Non-Sellable.
IMPORTANT NOTE: Editing location settings via CSV upload is not supported. The only location setting that can be updated in bulk, on the Inventory > Locations page, is the Location Type; all other location settings must be edited per location on the Inventory > Locations page.
How to View Non-Sellable Inventory
ShipHero separates Sellable and Non-Sellable inventory to ensure you are able to easily track your products. Here are the pages you can view the various inventory levels from.
- The Inventory > Locations page shows the total inventory assigned to the location; set the Sellable filter to "No."
- The Inventory > Product Locations page shows the total inventory assigned to the location and breaks it down by SKU; set the Sellable filter to "No."
- The Inventory > Products page has a Non-Sellable Total column showing the total inventory of an SKU assigned to Non-Sellable locations.
- The Product Details page shows the total inventory of the SKU assigned to Non-Sellable locations in the details section, and you can see the specific non-sellable locations that have inventory assigned to them in the Bins section.
Details Section
Location Section