Articles in this section

Troubleshooting 3PL Billing Error: Invalid Fee Conflict

When attempting to add a fee to 3PL billing, users will receive the error "Invalid fee, conflicts with existing fee(s)" if there is another fee applied that has the same trigger or criteria.  

3_a23d4911-3f84-4b08-9ffd-f2e8d9c329ee.png

To resolve this error, review the fees already created for the client to determine which fee has an overlapping trigger and adjust the fees accordingly so that there is not a conflict.

Was this article helpful?
0 out of 0 found this helpful

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.