How to Set Up Branded Invoices

If you operate multiple Stores shipping from a single physical location, you can use Warehouse Profiles to ensure customers receive branded Invoices and labels specific to the store they purchased from.

Step 1: Create a Warehouse Profile

1. Navigate to app.shiphero.com > My Account > Warehouses.
2. Click the Add a Warehouse button located at the top right of the page.
3. Under the Profile option, select Create a new Profile. Enter the name of your Store as the profile name.
4. Under the Warehouse option, select Primary (or the relevant physical warehouse) to indicate where the physical inventory is located.
5. Enter the Store details on the following screen. These details will be printed on the Invoice and shipping labels.
6. Click Save to finalize the profile.

Step 2: Assign the Profile to Your Store

1. Navigate to app.shiphero.com > My Account > Stores.
2. Locate your Store and find the Profile column.
3. Click the current profile name (typically set to "default") and select the new Warehouse Profile you created in Step 1.

Assigning a profile ensures that all orders imported from that specific Store are automatically associated with the correct branding and return address details.