When multiple stores ship from the same physical warehouse, warehouse profiles let each store's customers receive invoices and shipping labels branded for the store they bought from. Each store gets its own warehouse profile with its own name, address, and contact details.
To learn how warehouse profiles work, see How to Use Warehouse Profiles in ShipHero.
How to Set Up Branded Invoices With Warehouse Profiles
Set up branded invoices by creating a warehouse profile for the store, then assigning that profile to the store.
- Go to the My Account > Warehouses page.
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Select Add a Warehouse.
- Under Profile, select Create a New Profile, then enter the store's name as the profile name.
- Under Warehouse, select Primary or the physical warehouse where the store's inventory is located.
- Enter the store's details. These details print on the store's invoices and shipping labels.
- Select Save.
- Go to the My Account > Stores page.
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Find the store, then select the current profile name in the Profile column. This is usually "default."
- Select the warehouse profile you created for the store, then select Save.
Store-Level Warehouse Profiles Only Apply to Future Orders
A profile assigned to a store only applies to orders imported after the change. Store-level profiles are not supported for TikTok stores, and an automation rule can override the store's profile. See How to Assign a Profile to an Order.