How to Create an Admin User

An Admin User has full system permissions, including the ability to create new roles and change permissions for other users. The default Admin user for your ShipHero account is the user that created the ShipHero account, most commonly the account owner. This Admin user can then assign other users as an admin as needed.

The admin setting is built into ShipHero and cannot be changed or deleted; it does not appear listed with custom roles on the Roles tab.

NOTE: Before enabling the admin setting for an existing user, any roles assigned to that user need to be removed.

How to Enable the Admin User Setting

To assign the admin role to an existing user, follow the steps below:

1. 1. 1. Navigate to the Users & Roles page and click the Users tab.
      2. Select the Name of the desired user to open their User Information page.
      3. Click the Admin toggle. Once the toggle is blue, the user has full permissions across the application.

Important Notes and Limitations

• Only an Admin user can enable the Admin setting for another user.
• Only Admin users can create or modify roles.
• Non-admins with the Users Edit permission can assign or unassign roles to other users, provided those roles have the same permissions or fewer permissions than their own role. They cannot create new roles, modify roles, or make a user an admin.