NOTE: If you have NSA rates with USPS, please follow the setup and connection steps in this article.
The United States Postal Service (USPS) has a service called USPS Modern that requires you to connect them as a carrier in ShipHero. This article will outline the steps to set up your USPS Modern account on the USPS website and connect that account to ShipHero.
How to Create a USPS Modern Account
How to Connect Your USPS Modern Account
NOTE: Your account must have approval from USPS Modern to ship internationally and to military bases. For additional assistance with this request please reach out to USPS at 877-672-0007 (option 2). Once that is complete, our support team will be able to enable the required settings on your account.
How to Create a USPS Modern Account
Navigate to the Customer Onboarding Portal to register for a USPS Business Account to begin enrolling in USPS Ship.
Scroll down and click the Create Account button.
You'll be taken to the USPS Business Account Creation Page. You should fill in as many fields as possible, but the following the fields are the most important:
- Pick Username
- Enter Your Security Information
- Enter Your Contact Info
- Enter Your Business Address
NOTE: You will need to click the Verify Address button to continue.
Once you have filled out this information and verified the address, click Continue > Create Account.
On the next screen you will need to select the USPS APIs service.
On the next screen you will need to select the number of shipping locations.
NOTE: If you are a 3PL or a Brand that has multiple warehouse locations and would like to use separate MIDs and EPS accounts per location, you’ll need to work with your USPS representative to help configure your account.
Accept the Terms and Conditions and Select your Payment Method.
Enter your payment information and save your card.
You will directed to a Welcome page that lists your CRID, MID(s), and EPS Number(s). Note that the MIDs are different: one is for Outbound and the other is for Returns.
If you had opted to use a different payment account for Returns, you would have a separate EPS Number as well. In this example, we have the same EPS Number for both our Outbound and Returns.
NOTE: Please save this information before navigating away from this page.
Once you have saved the information on Welcome page, click on the Business Customer Gateway (BCG).
Accept the Terms and Conditions by clicking Continue at the bottom of the page. This completes your set-up.
At this point you should have received a USPS.com Business Account email, USPS.com Business Account Access email and a USPS Business Customer Gateway email. You should also have your CRID, MID(s) and EPS Number in the USPS.com Business Account Access email.
How to Connect Your USPS Modern Account
Log into ShipHero and navigate to Shipping > Carriers.
On the Carriers page, click Connect Carrier in the upper right hand corner.
On the next screen, search for USPS, and then select USPS Modern from the returned results.
Fill in the information in the pop-up window by using the email you received from the BCG.
For the required field labeled Content Type, enter Merchandise.
Click Connect.
NOTE: If you have a Return MID, enter that into the Secondary Outbound MID field. If you don’t have one, then enter the same MID that you entered into the Outbound MID field. Do the same for the Secondary EPS Account Number.
You will be directed to the USPS.com login page. Use your business account information to login.
You will be redirected to the Business Customer Onboarding Portal. Select the Outbound MID and Return MID that you setup in previous steps.
Once you’ve made your selections click Use These MIDs.
Verify the information and click Use This Account Information, then hit Continue to accept the selected EPS Account.
Now you will need to Grant Platform USPS Account Access by accepting the USPS Terms and Conditions and click the Authorize & Continue button.
You are now successfully integrated with ShipHero and you will be redirected to your ShipHero Carrier page.
You will also receive a final email from USPS stating that you’ve successfully completed your USPS.com Onboarding and connected your account to ShipHero.