The United States Postal Service (USPS) has a service called USPS Modern that requires you to connect them as a carrier in ShipHero. This article is specifically designed for current ShipHero clients that have NSA with USPS and need to connect their USPS account to ShipHero. If you do not have NSA rates with USPS and need to set up your USPS account, please refer to this article.
How to Connect Your USPS Modern Account
NOTE: Before connecting your ShipHero and USPS Modern Accounts, contact ShipHero Customer Support so they can turn on the checkbox for NSA. This checkbox will not appear automatically and it must be checked in order for you to use your NSA rates.
How to Connect Your USPS Modern Account
Log into ShipHero and navigate to Shipping > Carriers.
On the Carriers page, click Connect Carrier in the upper right hand corner.
On the next screen, search for USPS, and then select USPS Modern from the returned results.
Fill in the information in the pop-up window by using the email you received from the BCG.
For the required field labeled Content Type, enter Merchandise.
NOTE: Make sure to click on the Use my NSA box in the lower lefthand corner.
Click Connect.
NOTE: If you have a Return MID, enter that into the Secondary Outbound MID field. If you don’t have one, then enter the same MID that you entered into the Outbound MID field. Do the same for the Secondary EPS Account Number.
You will be directed to the USPS.com login page. Use your business account information to login.
You will be redirected to the Business Customer Onboarding Portal. Select the Outbound MID and Return MID that you setup in previous steps.
Once you’ve made your selections click Use These MIDs.
Verify the information and click Use This Account Information, then hit Continue to accept the selected EPS Account.
Now you will need to Grant Platform USPS Account Access by accepting the USPS Terms and Conditions and click the Authorize & Continue button.
You are now successfully integrated with ShipHero and you will be redirected to your ShipHero Carrier page.
You will also receive a final email from USPS stating that you’ve successfully completed your USPS.com Onboarding and connected your account to ShipHero.
NOTE: NSA stands for negotiated service agreement and is negotiated directly with the USPS. A negotiated service agreement (NSA) is a customized and mutually beneficial contractual agreement between the USPS and a specific mailer (customer or organization). An NSA provides for customized pricing, prices, and classifications under the terms and conditions established in the NSA and may include modifications to current mailing standards and other postal requirements.