Totes are physical containers used to organize inventory during Multi-Item Batch (MIB) and Single-Item Batch (SIB) workflows. By using the Totes management page, you can monitor the status, location, and contents of every tote in your network. Use this article to understand the page layout and read tote data. To perform actions on totes, see How to Create and Manage Totes in ShipHero.
Access Requirement: Users must have Totes: View and Edit permissions enabled to access this page; otherwise, a 404 error will occur.
Table of Contents
- Navigating the Totes Page
- Available Tote Filters
- Totes Page Columns Defined
- Tote Page Export Options
- How to View Tote Details
Navigating the Totes Page
To access the Totes management view go to the Orders > Totes page. This dashboard allows you to monitor the status, location, and contents of every tote in your network.
Available Tote Filters
You can easily manage existing totes using different filters and sorting options on the main Totes page. To reset your filters use the Clear All button next to your filter tags.
The totes table includes:
- Search: Search by tote name or barcode (case-insensitive)
-
Filters:
- Warehouse filter (multi-select)
- Status filter (Stocked/Empty, In Hospital/Not in Hospital)
- Sorting: Click column headers to sort
What does "In Hospital" mean? A tote marked as "In Hospital" has been flagged as having an issue — for example, a carrier error or a discrepancy in its contents — and is temporarily set aside from active packing workflows until the issue is resolved. Here is more information about How to Use the Hospital Flow
Totes Page Columns Defined
The primary view offers a high-level summary of the totes in your account, each row representing a single tote.
Change which columns are displayed by editing the column visibility. Open the Columns menu in the top right-hand corner, check the columns you want to show and uncheck the columns you want to hide.
| Column Name | Description |
|---|---|
| Tote | The unique name or identifier for the container. |
| Warehouse | The specific facility where the tote is located. |
| Barcode | The scannable ID used for tracking and transfers. |
| Status | Displays "In Use" (contains items) or "Empty." |
| Quantity | The total number of units currently inside the tote. |
| Last Activity | The date and time of the most recent interaction. |
Tote Page Export Options
Export the report by selecting the Export button in the top right corner of the page. The main Totes page has two export options.
- All Rows to CSV: Downloads all the data in the report based on active filters.
- Visible Rows to CSV: Downloads only the currently displayed data based on active filters.
How to View Tote Details
To view a tote's details, navigate to Orders > Totes. You may either scan the physical tote barcode or click on the tote name to open the details view. This page provides a comprehensive audit trail for troubleshooting items previously associated with a specific tote.
The Pick History section displays critical data points, including the associated Order, Item Name, Lot Information (where applicable), Quantity Picked, Scan Status, Pick Location, Picker Identity, and Timestamp.
Available Features
| Feature | Description & Functionality |
|---|---|
| Search | Allows partial matching for Order Numbers, Product Names, or SKUs. Note: Search is case-sensitive. |
| Filter by Pick Type | Toggles between Current Inventory (items currently in the tote) and Historical Picks (items previously transferred, packed, or cleared). |
| Column Visibility | Use the Columns menu in the top-right corner to customize displayed data fields. |
| Export Option | Select Export > Visible Rows to CSV to download data based on your active filters. |
The Pick Type filter is essential for understanding the lifecycle of an item. If an item is missing from a tote, checking the historical picks will confirm if it was already packed or moved to a different location.