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Connecting Amazon Shipping to ShipHero

Updated

Amazon Shipping labels are purchased through Amazon's platform and can be printed when processing orders in ShipHero.

Before You Begin

Requirements

  • You must have an active Amazon Shipping contract with contracted rates available.
  • You must have access to ShipHero as a user with permission to manage shipping carriers.

Connecting an Amazon Shipping Account Step-by-Step

  1. Log into your Amazon Shipping account.
  2. In a new window, navigate to Shipping > Carriers.
  3. Click the Connect carrier button and select Amazon Shipping V2.
  4. Choose the warehouse and profile to connect the Amazon Shipping account to.

  5. (Optional) Enter the Seller Display Name. When set, this value is included in Amazon's fulfillment notifications to customers — for example: "Your package is out for delivery from SELLER DISPLAY NAME."

    Note for 3PLs: This setting lets you display a brand or Amazon Storefront name for your 3PL clients, giving their customers a more branded experience. Currently, shipping notifications default to the Ship From name, which can be confusing for your 3PL clients' customers.

  6. Click "Connect."

  7. You'll be redirected to Amazon's authorization page.

    • Check the box to grant ShipHero access to your Amazon Shipping account.
    • Click "Authorize."

  8. You'll be redirected to the Shipping > Carriers page where you can verify the new connection.

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