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Connecting ShipX (Formerly XDelivery) to ShipHero

ShipX's model differentiates it from traditional carriers like FedEx or UPS. Instead of replacing these large carriers, ShipX acts as a network optimizer. It uses a combination of express, ground, and postal services from its VDN (Vetted Delivery Network) to deliver packages in the most efficient and cost-effective way.

This approach is designed to solve common shipping problems such as inconsistent transit times, poor visibility, and rising costs. By consolidating and managing different delivery providers under one platform, ShipX provides a single, transparent solution for businesses.

For more information about their services, visit shipx.com.

Before You Begin

How to Connect a ShipX Account

  1. Go to the Shipping > Carriers page and click Connect Carrier.
  2. Select ShipX from the dropdown.
  3. Enter the required information:
    • Profile and Warehouse
    • API ID (from ShipX)
    • API Key (from ShipX)
  4. Click Connect.

Available Settings After Connecting ShipX

After connecting your ShipX account to ShipHero, the following settings are available:

  • Cut-Off Time: Labels generated after this time will print with the following day's creation date.
  • Disable Quoting: Prevents this account from being quoted in rate shopping tools or when using the cheapest shipping method.

ShipX returns estimated delivery dates (EDD), so when you use Cheapest, ShipHero includes ShipX rates in the comparison.

ShipX account settings in ShipHero

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.