Articles in this section

Connecting UniUni to ShipHero

Updated

UniUni is a Canadian technology-enabled logistics company specializing in last-mile delivery for e-commerce. The company uses a crowdsourced network of independent drivers to deliver packages efficiently and cost-effectively across North America.

For more information about their services, visit uniuni.com.

How to Connect UniUni

UniUni is only supported for warehouse locations in the U.S. and Canada. The connection flow is the same regardless of warehouse location.

  1. Go to Shipping > Carriers and click Connect Carrier.
  2. Select UniUni from the dropdown.
  3. Fill in the required fields:
    • Profile and Warehouse
    • Client ID and Client Secret (from UniUni)
    • Customer Name (optional)
    • Customer Number (from UniUni)

  4. Click Connect.

  5. Once connected, click the Pencil icon to set the carrier's Cut-Off Time and Disable Quoting options as needed.

Important Notes and Limitations

  • UniUni only handles domestic shipments within the U.S. or within Canada. International shipments are not supported.
  • Multi-package shipments are not currently supported with UniUni — this is in progress with our carrier team. In the meantime, generate each label separately for orders with multiple packages.
  • UniUni does not deliver to P.O. Boxes or Military addresses. These shipments must be processed through the Postal Service (USPS or Canada Post).

Important Reminders when Connecting a Carrier Account

  • Using Custom Profiles: Custom profiles allow you to connect the same carrier account multiple times with unique settings, such as specific Incoterms or 3rd Party Billing. For these settings to apply, the order must be assigned to that specific profile. If the assigned profile lacks a connected carrier, ShipHero will automatically use the carrier account connected the warehouse’s default profile for the selected shipping method. This ensures your specialized billing and shipping terms are applied correctly to every label. Visit the following article for more information on How to Use Warehouse Profiles.
  • Multi-Warehouse Accounts: To generate labels from multiple warehouses, you must connect your carrier account to each individual location in ShipHero to avoid shipping errors or billing discrepancies. Please consult your carrier to determine if a single account number supports multiple origins or if unique accounts are required for each site. This is especially critical for international locations, as carrier operations vary by country.
  • Note for 3PLs: When connecting a new carrier account to ShipHero, double check your 3PL Clients' Settings to ensure you are connecting the carrier account to the correct ShipHero account; if Use Customer's Shipping Accounts is enabled the carrier account must be connected at the child account level, if Use Customer's Shipping Account is not enabled, the carrier account needs to be enabled at the 3PL level. More information about Managing 3PL Client Settings can be found here.
Was this article helpful?
0 out of 0 found this helpful

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.