This article walks through connecting UniUni to ShipHero and configuring your carrier settings after the connection is complete.
Before You Begin
You will need your Client ID, Client Secret, and Customer Number from UniUni before starting. Contact UniUni directly if you do not have these credentials.
You must also ask your UniUni representative to configure a Pickup Warehouse for your account before connecting. This is set on UniUni's side and cannot be configured in ShipHero. If this is not done prior to connecting, you will receive a "pickup_warehouse cannot be empty" error when attempting to rate or generate a label.
- Account setup: Review Before You Connect a Carrier Account in ShipHero for custom profiles, multi-warehouse accounts, and 3PL client settings.
For an overview of UniUni's features and supported regions, see Overview: UniUni in ShipHero.
Table of Contents
How to Connect UniUni to ShipHero
- Go to Shipping > Carriers and click Connect Carrier.
- Select UniUni from the dropdown.
- Fill in the required fields. See the table below for descriptions of each field.
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Click Connect.
Required UniUni Connection Fields
| Field | Description |
|---|---|
| Profile (Required) | The ShipHero shipping profile to associate with this UniUni connection. |
| Warehouse (Required) | The warehouse location to associate with this UniUni connection. Must be a U.S. or Canadian warehouse. |
| Client ID (Required) | Your UniUni API client ID. Obtain this from UniUni. |
| Client Secret (Required) | Your UniUni API client secret. Obtain this from UniUni. |
| Customer Name (Optional) | A display name for this UniUni connection. Used for identification within ShipHero only. |
| Customer Number (Required) | Your UniUni customer number. Obtain this from UniUni. |
Available UniUni Settings After Connecting
Once connected, click the Pencil icon next to UniUni on the Carriers page to configure the following settings.
| Setting | Description |
|---|---|
| Cut-Off Time | The daily time after which same-day UniUni pickups are no longer available. Orders after this time will be scheduled for the next available pickup window. |
| Disable Quoting | When enabled, UniUni will not return rate quotes during the shipping workflow. Use this if you want to route UniUni shipments manually rather than by rate comparison. |