How to Create Products in ShipHero

ShipHero offers a few different ways to create products, depending on your needs. These options give your business the flexibility to create SKUs for supplies and materials that need to be tracked in your warehouse, such as marketing materials, poly bags, and boxes.

When you create SKUs for these items, you can use automation rules to add them to orders. This helps your team pick them and track their inventory as you process orders.

Here's a breakdown of how to create products in ShipHero:

1. Import products from your e-commerce store.
2. Create individual products manually.
3. Create multiple products using the Bulk Edit CSV Upload.
4. Create products via the API.

NOTE FOR 3PLs: All products must be created at the client account level. Adding custom/branded boxes as an SKU in your client's account is the best way to keep track of their individual packaging and can be used to send notifications when their supplies are running low and they need to order more.

Import Products from Your E-commerce Store

If you have a connected e-commerce store like Shopify or BigCommerce, you can often have products created in ShipHero simply by loading them in your store. ShipHero will automatically import them.

Review the various resources we have to ensure that all the different requirements are met for each store platform you connect to ShipHero. For more information about the native store integrations ShipHero offers, visit the Store Integrations Section of our knowledge base.

Create Products Manually

Need to create one or two SKUs at a time? Follow the steps below:

1. Go to the Inventory > Products page and click the + Add Product button on the top left.
2. Fill in as much information as you can; the only required fields are Name and SKU, as marked with an asterisk.
3. (Optional) If you plan to add this product to Purchase Orders/Shipping Plans, select the Vendor(s) associated with the new product.
4. Hit Save Product.

Create Products via CSV Upload

While primarily used for editing existing products, the Bulk Edit CSV can also be used to create new products in your account. Simply download a template and use it to add new products or update details for many products simultaneously. 

Basic steps to using the Bulk Edit CSV Upload:

1. Go to the Inventory > Bulk Edit page.
2. Download the product CSV template.
3. Fill out the template with your product data.
4. Save the file as a CSV and upload it to ShipHero.

Need more info? Visit our article, All About Using the Bulk Edit CSV Upload.

Create Products via the API

For developers or those with custom needs, ShipHero provides a GraphQL API. You can use the product_create mutation to programmatically add new products to your account.

Find more information on the API and its documentation on the ShipHero developer resources page.