How to Ship with a Pack-to-Light Station

ShipHero's Pack-to-Light setup gamifies your order fulfillment process while improving output and ensuring quality assurance in each package.

Before You Begin

• Pack-to-Light must be enabled: ShipHero Support must enable the Pack-to-Light feature on your account before you start. Email Support@shiphero.com if it isn't enabled yet.
• Packing App version: Install the latest version of the ShipHero Packing App on the packing station computer from the My Account > Apps page. The Hub only works on v0.7.3 or later.

Table of Contents

• Start a Packing Session at a Pack-to-Light Station
• Process Orders at a Pack-to-Light Station
• Manage and Monitor Pack-to-Light Inventory

Let's get packing! Check out this short video to see a Pack-to-Light station in action.

Start a Packing Session at a Pack-to-Light Station

Before you process orders, assign your Pack-to-Light cart (also called DirectPack locations) to the packing station you're working from. This ensures inventory is pulled from those specific locations and the LED system lights up the correct locations on the cart for the orders processed there.

Assign a Pack-to-Light cart to your packing station:

1. Open the ShipHero Packing App on the computer.
2. Open the Shipping > Single Orders page.
3. Scan the station's Force Allocate QR code, created during setup. For example, scanning the shp2l__PS01 code locks the Packing App to only process orders fulfillable from locations starting with PS01-.
4. Optional: Use Tap-to-Pack instead of scanning. When Tap-to-Pack is connected to the computer and the station has a location prefix assigned, press the Complete and go to next order button on the Tap-to-Pack controller from the order list page. The Force Allocate screen opens using the station's prefix. See How to Assign a Location Prefix to a Tap-to-Pack Station for DirectPack.
5. Optional: Enable the Mega Station feature. This lights up every location associated with items on the current order. When it's off, the LEDs illuminate one location at a time until each line item is processed.

After you scan the QR code, a modal confirms the location prefix and Mega Station setting. A banner stays at the top of the Packing App displaying this information throughout your session. Confirm it before you start processing orders.

Process Orders at a Pack-to-Light Station

Once your station is assigned, you're ready to pack.

1. Scan the "Get Next Order" command barcode or click Open order.
2. An order opens in the Packing App, and the LED light at the item's location illuminates. If Mega Station is enabled, every LED light for all items on the order illuminates.
3. Pick the item and scan its barcode. The light turns off.
4. Repeat for every item in the order.
5. Once all items are scanned and packed, scan the "Print Invoice and Labels" command barcode.
6. To continue to the next order, scan the "Get Next Order" command barcode.

Manage and Monitor Pack-to-Light Inventory

• Stock levels: Orders stop being allocated to the station if a required item is out of stock in its assigned Pack-to-Light location. Consistent replenishment is essential.
• Monitoring: Use the Item Locations report to monitor inventory levels. Filter by your Pack-to-Light location type, or by the SKUs stocked at these stations.
• Replenishment: When the same SKU is stocked at multiple Pack-to-Light stations, pair the Item Locations report with mobile inventory transfers instead of the standard mobile replenishment features, for better control.