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Tap-To-Pack

  • Troubleshooting a Tap-to-Pack Station
    Use the following guide to resolve common hardware and software issues with your ShipHero Button Hub and Packing App integration.General ConnectivityIssueResolution ActionController not detectedVerify both USB cables from the Main Hub are connected... read more
  • Configuring Tap-to-Pack Profiles
    A Tap-to-Pack profile tells each button on your controller what to do. It maps the Main Hub buttons to packing actions and assigns box sizes to the Button Hub slots. Without a profile, the hardware does not know how to respond. This article covers ... read more
  • Tap-to-Pack Hardware Installation Guide
    Setting up Tap-to-Pack hardware takes about five minutes per station. This article walks you through connecting the components and ensuring everything is secure and detected.Before You BeginMake sure you have the following: A Tap-to-Pack hardware ... read more
  • Tap-to-Pack Overview
    Tap-to-Pack replaces keyboard and mouse interactions at your packing stations with a dedicated hardware controller. Instead of clicking through the ShipHero packing app, your packers press physical buttons to print labels, complete orders, flag iss... read more

Receive2Light

  • How to Use ShipHero's Receive to Light
    NOTE: Receive to Light lives behind a feature flag in ShipHero's WMS. To enable Receive to Light capability in your warehouse(s), please contact your CSM.Receive to Light is a feature that uses LED lights on our receiving and pick carts to allow fo... read more

Pack2Light

  • How to Ship with a Pack2Light Station
    ShipHero's Pack2Light setup gamifies your order fulfillment process while improving output and ensuring quality assurance in each package.Please take note specifically of the software requirements below and reference ourPack2Light Installation Guid... read more
  • Pack2Light: Troubleshooting
    Troubleshooting: Pack to Light This guide outlines the essential steps to troubleshoot connectivity and operational issues with the ShipHero Attainable Automation Pack to Light system. Ensure the Correct ShipHero Packing App Version The Pack to... read more
  • Pack2Light Installation Guide
    Pack2Light enhances warehouse efficiency by utilizing light modules to guide packers directly to the required items for each order. Integrated with the ShipHero packing application, it aims to increase packing speed and accuracy for single-order fu... read more

Pick2Light

  • Pick2Light Installation and Operation Guide
    This document provides a guide to setting up and operating the ShipHero Pick2Light system. It covers the components, installation steps for the hardware on your picking cart, mobile app configuration, and basic troubleshooting. Overview Pick2Light ... read more
  • How to Use ShipHero's Pick to Light
    Pick to light allows for easier and faster picking by using light cues on picking carts in the warehouse. Through the scanning of QR codes, item bar codes and tote SKUs, pickers can easily find and place the picked items into the right location. Th... read more
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