How to Ship with a Pack2Light Station

ShipHero's Pack2Light setup gamifies your order fulfillment process while improving output and ensuring quality assurance in each package.

Please take note specifically of the software requirements below and reference ourPack2Light Installation Guide for more information on how to configure your Pack2Light kit properly.

• Our support team must enable the Pack2Light feature on your account before starting the setup process. If you haven't already, please reach out toSupport@shiphero.com to have this setting enabled.
• Ensure the most recent version of the ShipHero Packing App is installed on the packstation computer. Download from the My Account > Apps page. The Hub will only work on v0.7.3 or later.

Let's get packing! Check out this short video to see a Pack2Light station in action!

Start Packing Session:

Before processing orders you must assign your Pack2Light cart (a.k.a. DirectPack locations) to the packstation you are working from. This ensures that inventoryis pulled from those specific locations and the LED system lights up the appropriate locations on the cart for the orders that will be processed here.

Below are instructions on how to assign a Pack2Light cart to your Packstation:

1. Open the ShipHero Packing App on the computer.
2. Navigate to ‘Shipping’ > ‘Single Orders’.
3. Scan the Station's Force Allocate QR Code: Created in the setup process. Example: Scanning the shp2l__PS01 code locks the Packing App to only process orders fulfillable from locations starting with PS01-.
4. Optional: Enable the Mega Station feature: this setting will light up all locations products are associated with for the current order you are processing. When this is off the LEDs will illuminate one location at a time until line items are processed.

After the QR code is scanned a modal confirming the Location Prefix and Mega Station settings will appear. Throughout your session a banner will remain at the top of the Packing App displaying this information. We recommend confirming this information before starting to process orders.

Process Orders:

Once your station is assigned you are ready to get packing!

1. Scan "Get Next Order" command barcode/button or clickOpen order
2. An order will open on the packing app, and the corresponding LED light at the item's location will be illuminated. (If MegaStation is enabled, all corresponding LED lights will illuminate for all the items on the order.)
3. Pick the item and scan its barcode. The light will turn off.
4. Repeat for all items in the order.
5. Once all items are scanned and packed, scan the "Print Invoice and Labels"command barcode/button.
6. To continue to the next order, scan the"Get Next Order" command barcode/button.

Inventory Management & Monitoring

• Stock Levels: Orders will cease being allocated to the station if any required item is out of stock in its assigned Pack2Light location. Consistent replenishment is crucial.
• Monitoring: Use the Item Locations report to monitor inventory levels. Filter by your specific Pack2Light location type or by SKUs stocked at these stations.
• Replenishment Pro-Tip: When the same SKU is stocked at multiple Pack2Light stations, using the report combined with mobile inventory transfers is generally recommended over the standard mobile replenishment features for better control.