Single item batch picking lets you fulfill multiple orders at once when each order contains exactly one item. All orders share a single tote, making it one of the fastest picking methods in ShipHero.
Picking Methods Compared
| Method | Description |
|---|---|
| Single Item Batch | Multiple orders, each containing exactly one item. Items can differ across orders. All orders share a single tote. |
| Multi-Item Batch | Multiple orders, each containing more than one item. Each order requires its own dedicated tote on the cart. |
| Bulk Ship | Multiple orders that all contain the same item or the same combination of items. |
Table of Contents
- SIB Settings and Cart Setup
- Single Item Batch Picking Process
- Single Item Batch Picking: Feature Walkthrough
- Troubleshooting: Single Item Batch Picking
SIB Settings and Cart Setup
There are several settings and preparation steps to maximize the output of your Single Item Batches.
Exclude Single Line Item Orders from MIB
To maximize your tote capacity for multi-line item orders exclude any orders with a single line item from your Multi-Item Batches (MIB). Instead of using 10 different totes for sinlge item orders, those orders can be excluded from MIB, making the totes available for multi-line item orders; and in turn the 10 sinlge item orders can be picked to a single tote using the SIB flow.
With this setting enabled you split the picking processes into their respecitve flows allowing you to get more orders out the door faster.
To enable the setting:
Go to the My Account > Settings > App Settings page and enable the setting, "Exclude Orders containing 1 line item from Multi-Item Batch Picking" and click Save.
Important
With this setting enabled, single item orders will NOT show up in Multi-Item Batches; even if single item orders are the only ones remaining in the picking queue.
Pro-Tip:
This setting scan be turned on and off through out the day. Depending on your order volume and breakdown you may have it enabled the full day and complete both SIB and MIB picking batches or Complete the majority of your SIB batches in the morning and then as volumen decreases turn the setting off.
Managing the Number of Orders in an SIB
The size of products and picking carts available will determine the number of orders that should be included in an SIB batch. By default the number of orders included in a Single Item Batch is 30 with a maximum amount of 100 orders.
To manage how many orders are in each SIB, go to My Account > Settings > App Settings, enter the number of orders in the "Single Item Batch Pick Quantity" field and click Save.
Cart Setup
Prepare your cart before you start picking:
- Picking cart — used to transport items through the warehouse.
- Large tote with a barcode — place it on the cart and attach a unique tote barcode to it.
Small items go inside the tote. Larger items that don't fit go directly on the cart shelf. Everything on the cart — in the tote or not — is associated with the same tote barcode.
Single Item Batch Picking Process
- Open the ShipHero mobile app and navigate to the Single Item Batch page from the main navigation or from the menu by selcting Picking > Single Item Batch
- Scan your tote barcode.
- Go to the location shown in the app.
- Scan the item barcode to confirm you have the correct product. The app displays the total quantity needed for that item.
- Once you have picked the required quantity, tap Confirm or scan the tote barcode to proceed to the next item.
- The app routes you to the next location. Repeat steps 4-5 until all items are picked.
- After picking the final item, tap Complete. Bring your cart to the pack station.
Best Practice
Scan each individual item as you pick it. This confirms accuracy and catches missing or damaged barcodes before they reach the pack station.
Single Item Batch Picking: Feature Walkthrough
Watch this video to see Single Item Batch Picking in action!
Troubleshooting: Single Item Batch Picking
Missing or Damaged Barcodes
If an item has no barcode or the barcode is unreadable, manually log the pick:
- Tap +1 on your mobile screen to increment the count.
- Place the item in your tote.
- Scan the tote barcode to confirm and move to the next item.
Important
Some warehouse configurations require a supervisor PIN before the +1 tap method can be used. If you are prompted for a PIN, contact your warehouse administrator.
Slow or Delayed Batch Performance
To maintain peak efficiency during the picking process, ensure that inventory levels are managed correctly within pickable locations.
If you experience performance delays or slowness during the mobile batch-picking process, review the Replenishment Report. Ensure that sufficient inventory is available in pickable Bin Locations.