If you are trying to add a product to a purchase order, you can do so by searching for the product. If it doesn't show up in your search results, you'll want to confirm that the product has a vendor assigned. The assigned vendor should match the vendor for the purchase order.
How to Add a Vendor
- You can navigate to the product in question.
- Please look over the available vendors in the vendor's table, which is about three fourth of the way down the page.
- Select a vendor to assign to the product. It should now be available for the PO.
NOTE: For 3PLs, the vendor is added at the Client/child account level.
If You Need to Create a Vendor
- Using the top menu, click Inventory, then click Vendors: https://app.shiphero.com/dashboard/vendors
- Click Add A Vendor and fill in the desired information.
- Upon saving the vendor, it should be available to use with your products and POs.
If you are trying to add a product to a Purchase Order using the Auto Add feature but the product does not get added, verify that the product has a reorder value greater than 0 on the product details page.
NOTE: When adding a vendor in ShipHero, you can include up to 8 vendor-associated email addresses. If you add more than 8, you will receive a vendor error when trying to create a PO for that vendor.