After connecting your store, access your Shopify integration settings in ShipHero by going to My Account > Stores and selecting the Settings button for your Shopify store.
Important
Do not enable a sync setting in both directions (e.g., both "Shopify to ShipHero" and "ShipHero to Shopify"). Doing so can cause the systems to overwrite data in a loop, potentially leading to product data errors or shipping to the wrong location.
Shopify Integration Settings in ShipHero
ShipHero groups all settings for your Shopify integration into three areas, each covered in its own article:
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Inventory & Product Settings
Controls inventory management, product creation behavior, warehouse assignment, and how product data syncs from Shopify to ShipHero. -
Order Settings
Controls order import rules, how order changes sync between platforms, customer notifications, and multi-warehouse allocation. -
Data Syncing Settings
Fine-grained controls for syncing specific product and order fields in either direction (Shopify to ShipHero or ShipHero to Shopify).