3PL - How to Set Up Carrier Billing for 3PL Clients

As a 3PL, you have several options available to you when it comes to billing your clients. This article provides an overview of how to set up Carrier Billing. 

Shipment Labels

With ShipHero's 3PL Billing system, you can show label costs to your customers.  

1. Login to app.shiphero.com and click on 3PL Billing in the Menu bar.
2. Select the customer that you want to update.
3. Click Change in the Billing Settings section.
4. Scroll down to Labels.
5. Select from the available options:
   • Show label costs to the customer (on/off).
   • Charge label estimation and reconcile on carrier bill upload.
   • Charge full label cost on carrier bill upload.

Customer Paid Carriers

ShipHero provides flexibility for carriers to bill their clients directly. In this situation, the 3PL would not bill the customer for label fees. 

1. Login to app.shiphero.com and click on 3PL Billing in the Menu bar.
2. Select the customer that you want to update.
3. Under Billing Settings on the right side of the page, click Change.
4. Scroll down to Customer Paid Carriers.
5. Select the carriers that should bill the customer directly.

NOTE: Do not forget to apply the changes made by clicking the blue button at the bottom of the page.

Further Resources

• How to Reconcile 3PL Carrier Bills