As a 3PL, you have several options available to you when it comes to billing your clients. This article provides an overview of how to set up Carrier Billing.
Shipment Labels
With ShipHero's 3PL Billing system, you can show label costs to your customers.
- Open the 3PL Billing page.
- Select the customer that you want to update.
- Click Change in the Billing Settings section.
- Scroll down to Labels.
- Select from the available options:
- Show label costs to the customer (on/off).
- Charge label estimation and reconcile on carrier bill upload.
- Charge full label cost on carrier bill upload.
Customer Paid Carriers
ShipHero provides flexibility for carriers to bill their clients directly. In this situation, the 3PL would not bill the customer for label fees.
- Open the 3PL Billing page.
- Select the customer that you want to update.
- Under Billing Settings on the right side of the page, click Change.
- Scroll down to Customer Paid Carriers.
- Select the carriers that should bill the customer directly.
Do not forget to apply the changes made by clicking the blue button at the bottom of the page.