Shopify Locations let you control where inventory is tracked and where orders are fulfilled. For more detail on locations in Shopify, visit Shopify's Help Center.
Table of Contents
- How Shopify Locations Work With ShipHero
- Managing Shopify Locations in ShipHero
- Shopify POS Locations and ShipHero Inventory
- Using Shopify Locations With a ShipHero 3PL
How Shopify Locations Work With ShipHero
A Shopify Location is a physical place where a store owner manages inventory, such as a warehouse, retail store, point-of-sale (POS) terminal, pop-up, or drop shipper. Each location tracks its own inventory count, and a product can exist in one or more locations.
ShipHero works with Shopify Locations in two ways: inventory updates and order fulfillment. ShipHero updates inventory in the locations you choose. Shopify assigns each order to a location, and ShipHero can only fulfill order lines assigned to a merchant location. For details, see How to Configure 3rd Party Fulfillment Locations in Shopify.
ShipHero does not create locations in Shopify. Create locations in Shopify, then select Sync Locations From Shopify on the Locations tab to bring them into ShipHero.
Managing Shopify Locations in ShipHero
ShipHero supports Shopify's Location functionality, which is especially useful for multi-warehouse and 3PL accounts. To view your store's locations:
- Go to My Account > Stores.
- Select the settings for your Shopify store.
- Go to the Locations tab.
Each row on the Locations tab represents a Shopify Location. ShipHero pulls the Location ID, Location, and Address columns from Shopify. Select Sync Locations From Shopify to refresh them. The Push Inventory From column controls which ShipHero warehouse(s) supply inventory to that location.
Adjusting the "Push Inventory From" Setting for Shopify Locations
The Push Inventory From setting controls which ShipHero warehouses update inventory for a Shopify Location. It has three options:
- Use General Settings: The default. Defers to the Inventory Warehouse setting under the General tab. This can combine inventory from multiple warehouses into a single Shopify Location.
- Do Not Push Inventory: ShipHero does not update inventory for this Shopify Location.
- Choose a specific warehouse: Only inventory from the selected warehouse(s) updates the Shopify Location. Use Ctrl or Cmd to select more than one.
Each warehouse has a "Don't include stock from this warehouse in available items to sell" checkbox. When enabled, this always takes effect regardless of the location settings.
Shopify POS Locations and ShipHero Inventory
A Shopify POS is treated as a Shopify Location. When Shopify automatically fulfills a POS order, ShipHero deducts inventory only when both of these are true:
- POS Remove Inventory is on: This setting is on by default for all accounts.
- A specific warehouse is selected in Push Inventory From: The POS location's Push Inventory From setting tells ShipHero which warehouse to deduct from.
When the POS location is set to Use General Settings or Do Not Push Inventory, ShipHero does not deduct inventory for automatically fulfilled POS orders. For Default Inventory Bin, pickability, and returns, see Overview: Shopify POS Inventory Setups in ShipHero.
Using Shopify Locations With a ShipHero 3PL
When a 3PL only manages part of a client's inventory, the client should use Shopify Locations so ShipHero only updates inventory for the items the 3PL handles. Set up multiple locations in Shopify: one for the 3PL warehouse and one for each additional inventory source. Then configure the Location settings in ShipHero so the 3PL warehouse only pushes inventory to its corresponding Shopify Location.
The Push Inventory From setting controls inventory only. To control which location Shopify assigns orders to, see How to Configure 3rd Party Fulfillment Locations in Shopify.