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Overview: Live Shipping Board Dashboard

The Live Shipping Board provides visibility into packer performance metrics, outstanding order volume, and daily fulfillment targets. Access the Live Shipping Board by selecting a warehouse name on the HeroBoard.

Live Shipping Board Interface Display

Available Filters

Filters allow you to customize the data displayed on the Live Shipping Board to focus on specific operational needs.

  • Warehouse: Toggle between different warehouse locations.
  • Unit: Switch the reporting unit between Orders and Items.
  • Time range: Filter data by specific hours during the work day.
  • Customer: Filter by specific client accounts (available for 3PL providers only).
  • Ship by date: Display orders or items based on urgency: Any Date, Due Today, or Late.
  • Active users: Select specific individual packers or view all active packers simultaneously.

Bookmark and Share Filtered Views

When using a web browser, the URL dynamically updates as filters are applied. You can bookmark or share these URLs to return to specific filtered views instantly.

Pro-tip

Use these unique URLs to create direct links for specific warehouses, packer groups, or high-priority 3PL clients.

Understanding the Metrics

The following table defines the data points visible on the board to ensure accurate performance monitoring.

Metric Name Description/Action
Remaining Orders/Items The total number of outstanding orders or items due to ship based on the selected "Ship by date" filter.
Count per Packer The number of outstanding orders/items that need to ship for each active packer.
Ship to Meet Goal The hourly throughput required (orders or items) to fulfill all remaining shipments within the current day.
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