Endicia (USPS) connects to ShipHero when you enter your existing Endicia account ID and password on the Carriers page. This article also covers available Endicia settings and Pay-On-Use return label configuration.
Before You Begin
- Existing Endicia account: You must already have an Endicia account.
- Endicia Account ID and Password: Have both ready before you connect.
- Account setup: Review Before You Connect a Carrier Account in ShipHero for custom profiles, multi-warehouse accounts, and 3PL client settings.
New to Endicia? See Overview: Endicia (USPS) in ShipHero for supported features and international shipping details.
Table of Contents
Connecting an Endicia Account to ShipHero
Connecting an Endicia account links your Endicia postage account to a ShipHero warehouse and profile so you can print USPS labels.
- Go to Shipping > Carriers and click Connect carrier.
- In the Select carrier window, select Endicia (USPS).
- Select a Profile and a Warehouse.
- Enter your Endicia Account ID and Password.
- Click Connect.
Endicia Connection Form Fields
The Endicia (USPS) connection form has four required fields.
| Field | Description |
|---|---|
| Profile | Use the default profile to make the connection available for all orders. Use a custom profile if only specific orders should use this account. See How to Use Warehouse Profiles. |
| Warehouse | The physical warehouse location you are shipping from. |
| Account ID | Your Endicia account number, typically a 6-digit number like 929376. |
| Password | Your Endicia software password. |
Available Endicia Settings After Connecting
Once connected, manage your Endicia settings from the Shipping > Carriers page.
| Setting | Description |
|---|---|
| Cut-Off Time | Sets when the carrier driver typically arrives. Labels generated after this time print with the following day's creation date. |
| Add Funds | Prepay your Endicia account using the credit card on file. Enter an amount and click Add Funds. |
| Pay On Use Returns | Only pay for return labels when the label is scanned. Requires Endicia representative approval before enabling in ShipHero. See Pay-On-Use Return Labels below. |
| Mailed From ZIP | Overrides the origin ZIP on the label with your 5-digit warehouse ZIP. Use when your business return address differs from your shipping warehouse location. |
| Disable Quoting | Hides Endicia from rate shopping tools and cheapest shipping method calculations. |
Pro-Tip
Set your Cut-Off Time at least 30 minutes before your actual carrier pickup. This gives your team a buffer to finalize the manifest and ensures all packages are included on the daily SCAN form.
Endicia Pay-On-Use Return Labels
Endicia charges for postage the moment a label is printed. Pay-On-Use Return Labels allow you to provide a return label to a customer while only being charged if the label is actually scanned into the mail stream.
- Benefit: Avoid tying up capital in prepaid return labels that may never be used.
- Requirements: Contact your Endicia representative to enable this feature on your account before toggling it on in ShipHero.
- Restrictions: Not available for military (APO/FPO/DPO) addresses.
- Supported Methods: Priority, Express, First Class, and ParcelSelect.