Pickup picking fees charge for orders that are fulfilled at the warehouse but not shipped — the client or their customer collects the order in person. These orders reach Fulfilled status with no carrier label attached. The rate structure matches standard picking fees, except that the Charge kits as single pick option is not available for pickup orders — kit components are always counted individually.
For an overview of all available fee types, see Overview: 3PL Billing Fees. For orders picked and shipped with a carrier label, see How to Set Up Picking Fees in 3PL Billing. For how charges are calculated at bill time, see How Picking Fees Are Calculated in 3PL Billing — the same billing strategies and behavioral rules apply to pickup picking fees.
Before You Begin
Pickup picking fees are configured inside a billing profile — the set of fees assigned to a specific 3PL client. To apply different rates for specific product types, set up product profiles first. See How to Use Product Profiles in 3PL Billing.
Table of Contents
- How to Set Up Pickup Picking Fees in 3PL Billing
- Pickup Picking Fee Rate Structure
- Optional Configuration for Pickup Picking Fees
- How Pickup Picking Fees Are Charged
How to Set Up Pickup Picking Fees in 3PL Billing
- Go to 3PL Billing > Billing Profiles and select a billing profile.
- Select the Fees tab, then click Shipments > Add Fee > Pickup Picking Fee.
- Enter the First Pick Rate (required).
- Optionally configure additional rate components and scoping. See Pickup Picking Fee Rate Structure and Optional Configuration for Pickup Picking Fees below.
- Click Save.
Pickup Picking Fee Rate Structure
Pickup picking fees use a four-component rate structure. The first two components are required; the remaining two are optional.
| Component | What It Charges |
|---|---|
| First Pick Rate | Charged for the first item picked in each product profile group. |
| Remainder Pick Rate | Charged for all remaining items beyond the first pick and outside any defined ranges. |
| Additional Line Item (SKU) Rate | Charged for the first item of each additional SKU within a product profile group. Only applies when additional SKU charging is enabled. |
| Picking Ranges | Tiered rates by start and end position. Items within a range are charged at that range's rate. Items outside all ranges fall back to the remainder rate. |
The Charge kits as single pick option is not available for pickup picking fees. Kit components are always counted individually for pickup orders.
Optional Configuration for Pickup Picking Fees
| Field | Description |
|---|---|
| Product profiles | Scopes the fee to orders containing products assigned to the specified profiles. |
| Applies to products without a profile | Charges items whose product has no profile assigned. |
| Order profiles | Restricts the fee to orders with specific profiles. |
| Charge additional SKU | Enables an extra charge for the first item of each new SKU within a product profile group. |
How Pickup Picking Fees Are Charged
When an order reaches Fulfilled status with no carrier label and no shipped line items, ShipHero fires the pickup picking fee. The same billing strategies, charge sequencing, and behavioral rules that apply to standard picking fees apply here — except for kit handling, which always counts components individually. See How Picking Fees Are Calculated in 3PL Billing for full details.
Orders that are picked and shipped with a carrier label use the standard Picking Fee instead.