Before uploading a carrier invoice to ShipHero's reconciliation tool, you need to export your invoice data as a CSV from your carrier's billing portal. This article covers how to do that for FedEx, UPS, and Endicia. If your carrier is not listed here, see Uploading a Reconciliation CSV for Other Carriers for instructions on using the custom CSV template.
Table of Contents
- How to Export Your FedEx Invoice CSV
- How to Export Your UPS Invoice CSV
- How to Export Your Endicia Invoice CSV
How to Export Your FedEx Invoice CSV
- Go to https://www.fedex.com/billing-online
- Under "Billing Center Quick Links" click on "Invoices".
- Click on the invoice number to access the invoice summary.
- On the "Invoice Summary" page click on the "View/ Download Invoice Data" button.
- From the modal select the "FedEx Billing Data (.csv format, 250 data elements)" option and click Submit.
How to Export Your UPS Invoice CSV
- Go to http://www.ups.com/billingcenter
- Under "Billing Center Quick Links" click on "Invoices".
- Click on the invoice number to access the invoice summary.
- On the "Invoice Summary" page click on the "View/ Download Invoice Data" button.
- From the modal select the "UPS Billing Data (.csv format, 250 data elements)" option and click Submit.
How to Export Your Endicia Invoice CSV
When Endicia is selected as the carrier in ShipHero, the system automatically searches both "endicia" and "usps" carriers since Endicia uses USPS for delivery.
- Follow the steps described in this article from the Endicia Online Account Help.
- Be sure to have the report include all charges applicable to specific shipping labels identified by their tracking numbers by selecting them in the Show field.
- Check the Export check box in order to have the report exported as a CSV file.