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Overview: GOFO in ShipHero

GOFO is a last-mile logistics carrier with a native integration in ShipHero. It supports domestic U.S. parcel delivery with core features including insurance, tracking, and proof of delivery. Review the capabilities below before connecting.

Important

GOFO does not support international shipping. International orders are blocked at the rate-shopping stage and will not be rated or shipped via GOFO. GOFO is only available for U.S.-based warehouse locations.

Table of Contents

GOFO Supported Features in ShipHero

Feature Status Notes
Business / Residential Delivery Supported ShipHero identifies the delivery type automatically based on the address.
Package Dimensions Supported Length, width, and height are accepted in inches or centimeters.
Insurance Supported Declare a value for insurance coverage when creating a shipment in ShipHero.
Multi-Package Shipments Supported via Bagging GOFO requires one label per package. For multi-package orders, ShipHero generates individual labels and links them together using GOFO's bagging workflow — a process that groups multiple parcels under one shipment record. Each package must not exceed 99 kg / 99 lb.
Proof of Delivery (POD) Supported A proof-of-delivery link — a photo or signature image captured at the time of delivery — is available in ShipHero for 7 days after delivery.

GOFO Features Not Supported in ShipHero

Feature Status Notes
Dangerous Goods Not Supported GOFO does not support hazardous materials or regulated commodities such as alcohol.
Return Labels Not Supported GOFO does not support automated return label creation. Return shipments can be tracked in ShipHero, but labels must be generated outside the platform.
Saturday Delivery Not Supported Saturday delivery cannot be requested as a service option. GOFO may still deliver on Saturdays in certain areas — contact GOFO directly to confirm availability in your region.
Signature Required Not Supported Signature capture happens at delivery but cannot be requested as a required option when creating a label.
Third-Party Billing Not Supported Labels can only be billed to the sender or recipient. Third-party billing accounts are not available.
U.S. Territories (i.e., Puerto Rico) Not Supported Puerto Rico is treated as an international destination when shippign via GOGO and requires a country code. Shipping internationally with GOFO is not supported. 

Get Started with GOFO

To begin using GOFO in ShipHero, connect your account and configure your settings.

More Resources

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