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User Guide: ShipHero Web Dashboard

The ShipHero Web Dashboard serves as the central command center for your daily warehouse operations. It consolidates time-sensitive data, providing direct access to critical orders and SKUs to help you manage your workflow efficiently.

Pro-Tip

ShipHero uses visual cues within the dashboard to help you prioritize orders based on their shipping deadlines. A Red Date indicates the order's Required Ship Date or a Purchase Order's Expected Date has passed.

Dashboard Sections Defined

Section Title Definition
Orders Need to Ship Today A list of orders with a Ready to Ship: Yes status and a Required Ship Date of the current day.
Orders Are Late A list of orders with a Ready to Ship: Yes status and a past Required Ship Date.
Total Orders Need to Be Shipped A list of orders with a Ready to Ship: Yes status regardless of the Required Ship Date.
Statistics

A snapshot of orders and tasks completed Today vs. Yesterday including:

  • Orders Received: Orders imported to or created in ShipHero.
  • Orders Shipped: Orders with fulfillments or labels.
  • Labels: Number of unique shipping labels generated.
  • Total items packed: Total units fulfilled.
  • Total items counted: Total units counted via cycle count.
  • Top Packer: User with the most labels generated.
Total Orders on Hold

A list of orders that have an active hold. By default, only orders with a "Default" status appear. You can enable all statuses by selecting Allow all statuses (orders) to display on the dashboard for holds within My Account > Settings.

Learn more about Managing Order Holds.

Mergeable Orders Orders destined for the same customer and address. Merging reduces shipping and labor costs. Review How to Merge Orders.
Recent Inventory Changes A snapshot of inventory adjustments. For detailed filtering, visit the Reports > Inventory Change Log.
Need to Order Products requiring restocking based on reorder levels. Review Low Stock Notifications for automated summaries.
Overdue Purchase Orders Open purchase orders/shipping plans where the expected arrival date has passed.
Upcoming Purchase Orders Purchase orders with an expected arrival date in the near future. Use this for labor and space planning.
Replenishment Report Note: This section is deprecated. Use the Reports > Replenishment page to view data on moving inventory to pickable bins.

Orders that are unfulfilled with a Ready to Ship: No status (e.g., address issues, holds, or inventory shortages) will not appear in the "Orders to Ship" dashboard sections.

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