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User Guide: ShipHero Web Dashboard

The ShipHero Web Dashboard summarizes warehouse activity and provides quick access to orders and SKUs that need attention. Use its sections to review orders, shipping deadlines, inventory changes, and purchase orders.

Pro-Tip

The ShipHero Web Dashboard uses visual cues to help you prioritize orders by shipping deadline. A Red Date means the order's Required Ship Date or a purchase order's Expected Date has passed.

ShipHero Web Dashboard showing order and warehouse activity

ShipHero Web Dashboard Sections

The ShipHero Web Dashboard organizes warehouse activity into sections for orders, statistics, inventory changes, and purchase orders.

Section Title Definition
Orders Need to Ship Today A list of orders with a Ready to Ship: Yes status and a Required Ship Date of the current day.
Orders Are Late A list of orders with a Ready to Ship: Yes status and a past Required Ship Date.
Total Orders Need to Be Shipped A list of orders with a Ready to Ship: Yes status, regardless of the Required Ship Date.
Statistics

A snapshot of orders across all order types and tasks completed today compared with yesterday, including:

  • Orders Received: Orders imported to or created in ShipHero.
  • Orders Shipped: Orders with fulfillments or labels.
  • Labels: Number of unique shipping labels generated.
  • Total items packed: Total units fulfilled.
  • Total items counted: Total units counted via cycle count.
  • Top Packer: User with the most labels generated.
Total Orders on Hold

A list of orders that have an active hold. By default, this section shows orders with a "Default" status. To include all statuses, select Allow all statuses (orders) to display on the dashboard for holds in My Account > Settings.

Read Managing Order Holds.

Mergeable Orders Orders destined for the same customer and address. Merging can reduce shipping and labor costs. Learn how to merge orders.
Recent Inventory Changes A snapshot of inventory adjustments. View detailed changes in Reports > Inventory Change Log.
Need to Order This section lists products that need restocking based on reorder levels. Low Stock Notifications provides automated summaries.
Overdue Purchase Orders Open purchase orders or shipping plans with an expected arrival date that has passed.
Upcoming Purchase Orders Purchase orders with an expected arrival date in the near future. Use this section for labor and space planning.
Replenishment Report This section is deprecated. Use the Reports > Replenishment page to view inventory that needs to move to pickable bins.

Orders that are unfulfilled with a Ready to Ship: No status, such as orders with address issues, holds, or inventory shortages, do not appear in the "Orders to Ship" dashboard sections.

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.