Apply a flat rate shipment fee to all shipments for a client or specific order for a client identified by order tags. The fee is a one-time charge for each shipment. When viewing a created bill, the flat rate fee does not appear on the 3PL billing Dashboard. The fees can be viewed in the CSV export for the bill.
NOTE: In order for a fee to be charged to the client the billing profile that the fee is created on must be assigned to the customer. Only 1 billing profile can be assigned to a client at a time.
How to Setup a Flat Rate Shipment Fee for all Shipments
- Go to app.shiphero.com> 3PL billing> Select the billing profile the fee will be added to.
- Select the Fees tab > Shipments > Add Fee > By Order > If no Other Fee of This Type Applies.
- Fill in Flat Rate charge amount.
- Hit Save.
How to Setup a Flat Rate Shipment Fee for a Specific Order Using an Order Tag
To charge a flat rate for specific orders use order tags; order tags are used to identify the shipment and apply the fee. The order tag can be added from the Shopify store or via an automation rule. For more about automation rules, please read this article.
- Go to app.shiphero.com> 3PL billing> Select the billing profile the fee will be added to.
- Select the Fees tab > Shipments > Add Fee > By Order > If a Shipment Requires This.
- Enter the Order Tag(s) to be used to trigger the fee. Press enter for the order tag to be added.
- Fill in the Flat Rate charge amount.
- Click Create.