In warehouse operations, travel time is a significant operational cost. The Picker Performance Dashboard compares each picker's actual performance against an AI-generated baseline tailored to your specific warehouse map — helping managers identify top performers, spot workflow bottlenecks, and optimize labor costs.
Important
You must be using ShipHero's Location-Aware Picking solution for results to populate in the Picker Performance Dashboard. This is how the system calculates walking distance for each batch.
The Picker Performance Score
The centerpiece of the dashboard is the Score (0–10). A score of 5 means the picker completed the batch exactly within the AI-estimated time. Above 5 is faster than expected; below 5 is slower.
| Score | What It Means |
|---|---|
| 10 | Picker was twice as fast as the AI benchmark. |
| 5 | Picker completed the batch exactly within the expected time. |
| 0 | Picker took at least twice as long as expected. |
For a full explanation of how the score is calculated, including the AI model features and key metrics definitions, see Understanding the Picker Score and Key Metrics.
Get Started
- Understanding the Picker Score and Key Metrics — AI model methodology, score interpretation, Clocked Time, Transition Time, and Productivity %
- How to Use the Picker Performance Dashboard — accessing the dashboard, filters, column definitions, Picker Detail View, and exporting reports