Sometimes clients want to connect with multiple 3PLs across the world to speed up their delivery times. When you come across this situation, simply forward the client's request to email@example.com, and our team will configure the integration for you.
Note: Do not create a new client account or invite the client to create one. ShipHero will connect the existing client account to the second 3PL on the backend.
Information to provide:
- Name of the client
- Name of the 3PLs they want to connect to
- How the client wants to route orders between the 3PLs
- Whether the client wants to split orders between warehouses
- Clarification of where items should be back-ordered