GOFO is a last-mile logistics carrier with a native integration in ShipHero This article walks through connecting GOFO to ShipHero. Please contact GOFO for more information before beginning this process.
Before You Begin
You must have an active GOFO account at gofo.com before connecting. Contact your GOFO representative to obtain your Username, Password, and Entry Port value prior to starting.
Important
GOFO is only available for U.S.-based warehouse locations. If your warehouse is in Canada — including merchants previously using CIRRO E-Commerce — contact your GOFO representative directly before attempting to connect.
How to Connect GOFO to ShipHero
- Go to Shipping > Carriers and click Connect Carrier.
- Select GOFO from the list of available carriers.
- Fill in the required fields. See the table below for descriptions of each field.
- Click Connect to finalize the integration.
Required GOFO Connection Fields
| Field | Description |
|---|---|
| Username (Required) | Your GOFO account username. Provided by your GOFO representative. |
| Password (Required) | Your GOFO account password. Provided by your GOFO representative. |
| Entry Port (Required) |
The entry port associated with your GOFO account. Provided by your GOFO representative. Accepted values are: EWR (Newark), PHX (Phoenix), IAH (Houston), DFW (Dallas), SEA (Seattle), SFO (San Francisco), LAX (Los Angeles), ORD (Chicago), JFK (New York), ATL (Atlanta), MCO (Orlando), MIA (Miami), SAV (Savannah). |
Important Reminders when Connecting a Carrier Account
- Using Custom Profiles: Custom profiles allow you to connect the same carrier account multiple times with unique settings, such as specific Incoterms or 3rd Party Billing. For these settings to apply, the order must be assigned to that specific profile. If the assigned profile lacks a connected carrier, ShipHero will automatically use the carrier account connected the warehouse’s default profile for the selected shipping method. This ensures your specialized billing and shipping terms are applied correctly to every label. Visit the following article for more information on How to Use Warehouse Profiles.
- Multi-Warehouse Accounts: To generate labels from multiple warehouses, you must connect your carrier account to each individual location in ShipHero to avoid shipping errors or billing discrepancies. Please consult your carrier to determine if a single account number supports multiple origins or if unique accounts are required for each site. This is especially critical for international locations, as carrier operations vary by country.
- Note for 3PLs: When connecting a new carrier account to ShipHero, double check your 3PL Clients' Settings to ensure you are connecting the carrier account to the correct ShipHero account; if Use Customer's Shipping Accounts is enabled the carrier account must be connected at the child account level, if Use Customer's Shipping Account is not enabled, the carrier account needs to be enabled at the 3PL level. More information about Managing 3PL Client Settings can be found here.