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Overview: Wholesale Orders Page in ShipHero

The Wholesale Orders page is ShipHero's dashboard for tracking B2B orders as they move from processing to pickup and fulfillment. It offers two view modes, List and Calendar, selected using the toggle in the top-right of the page. Filters, columns, and editing tools differ by tab and view, so you can work with the specific stage you need without digging through unrelated orders.

For wholesale requirements, order types, and the fulfillment workflow, see Overview: The Wholesale Experience in ShipHero.

Table of Contents

Wholesale Orders Page Overview

The Wholesale Orders page is the central hub for managing wholesale orders in ShipHero. It offers two view modes, selected using the List and Calendar toggle in the top-right of the page.

  • List is the default view. It's divided into three tabs: Orders to Process, Outbound Schedule, and Fulfilled, with a top banner summarising orders across the first two tabs. See Wholesale Orders Page: List Views.
  • Calendar is a date-based view that plots wholesale orders on their Prep by, Ship by, and Pickup dates. See Wholesale Orders Page: Calendar View.

Both view modes work with the same wholesale orders. The List view is where you edit orders and export data. The Calendar view is read-only and built for reviewing deadlines across a week or month.

Wholesale Orders List View Wholesale Orders Calendar View
Wholesale Orders page in List view Wholesale Orders page in Calendar view

Viewing and Changing Your Warehouse on the Wholesale Orders Page

ShipHero shows your current warehouse next to the page title at the top of the Wholesale Orders page. This label tells you which warehouse's orders you're viewing.

All counts on the page, in both the List and Calendar views, reflect only the warehouse shown in this label. Check the label before picking, packing, or reviewing orders to confirm you're working in the right warehouse.

To work in a different warehouse:

  1. Click the warehouse label at the top of the Wholesale Orders page.
  2. Select the warehouse you want to work in on the Settings page.
  3. Save your change.

More Resources

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  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.