ShipHero lets you create a cycle count directly from the dashboard or through the Public API. This guide covers all three cycle count types and the API mutations you can use to create them.
Before You Begin
Important
Locations with LPNs are excluded from cycle counts until LPN support is added to the feature. This prevents negative inventory on recounts.
For an overview of cycle counting benefits and count types, see Understanding Cycle Counting in ShipHero.
Table of Contents
- Creating a Locations Cycle Count in ShipHero
- Creating an Items Cycle Count in ShipHero
- Creating an Items Flagged for Recount Cycle Count in ShipHero
- Creating Cycle Counts with the ShipHero Public API
Go to Inventory > Cycle Count in the ShipHero dashboard to start. Choose the type of cycle count you want to create, select your filters, and click Create. ShipHero creates a new cycle count based on your selections.
Creating a Locations Cycle Count in ShipHero
For a Locations cycle count, filters and fields include:
- Assigned to
- Due Date
- Sort Options
- Exclusions
You can also set specific location parameters to narrow or expand the scope of the count.
Creating an Items Cycle Count in ShipHero
For an Items cycle count, filters and fields include:
- Assigned to
- Due Date
- Sort Options
- Exclusions
Instead of location parameters, you can select a specific client. This helps when a client disputes an inventory count or requests an audit.
Creating an Items Flagged for Recount Cycle Count in ShipHero
For an Items Flagged for Recount cycle count, filters and fields are more limited. Enter a specific SKU under Item Parameters to recount just that item, or choose to recount all flagged items.
Creating Cycle Counts with the ShipHero Public API
You can also create cycle counts through the ShipHero Public API. This is useful for automating count schedules or syncing counts from an external warehouse management system. Each cycle count type has its own mutation:
- cycle_count_locations_create - creates a Locations cycle count.
- cycle_count_items_create - creates an Items cycle count.
- cycle_count_recount_create - creates an Items Flagged for Recount cycle count.
Once you create a cycle count, see How to Manage Cycle Counts in ShipHero to track its status and complete it.