This article provides a brief overview of the Shipping menu in the ShipHero Web Dashboard.
Carriers
Connect shipping carriers to your account here. Use the dropdown to add a new carrier and follow the prompts to connect the carrier to ShipHero. Certain carriers may take longer to set up than others due to applying rate sheets. If you use any of the following carriers, we recommend connecting these as soon as you create your ShipHero account:
- DHL eCommerce
- UPS Mail Innovations
Methods
Automate the carrier, shipping method, and shipping cut-off times based on the shipping option your customers chose at check out from connected store platforms. By default, the shipping methods imported from your store will be unmapped; use the ‘Unmapped’ and ‘Store’ filters to view the methods that still need to be mapped. Use the ‘Mapped’ and ‘Store’ filters to view which methods have already been mapped within ShipHero.
If the store shipping method is not mapped in ShipHero, orders using this method will have a ‘Generic' shipping method assigned. A generic shipping label is an unpaid label without any carrier designation.
Please visit our article Setting up Shipping Methods for more information.
Boxes
Create custom boxes and barcodes for easy scanning when shipping. Enable carrier-specific boxes depending on which carriers are connected to your account. Print box barcodes by clicking on the ‘Name’ of the box barcode you want to print. Then click ‘Print Barcode.’ Sort by Warehouse and Box Type.
Keep track of box inventory by clicking on the ‘On Hand’ quantity and updating it to the appropriate amount. When you select this box for shipping, the inventory will be deducted.
The Column Visibility tab allows control over which fields you view on the page. You have the option to export the data to CSV or PDF.
Note: The existing box barcodes are not editable and are specific to the carrier box barcodes.