How to Pack a Courier Wholesale Order

Pack Courier wholesale orders in boxes from the Packing Layout. ShipHero assigns each box an ID and license plate number (LPN) so you can track it through the packing process.

Before You Begin

• Packer Notes: If the order has packer notes, a notes icon will be visible in the Packing Layout. Click it to open the instructions modal, which can also be printed.

  Packer notes icon	Packer notes instructions

• Items Unpacked List: This list shows the quantities and units of measure (UOMs) that remain to pack from the staging location, along with their associated LPNs.

  Items Unpacked list	Unpacked quantities and LPNs

Table of Contents

• Starting the Courier Wholesale Order Packing Layout
• How to Configure Boxes for a Courier Wholesale Order
• Editing the Packing Layout After a Courier Wholesale Order Is Packed

Starting the Courier Wholesale Order Packing Layout

If you used the Manual or Mobile Pick Only flow, configure all boxes in the Packing Layout. If you used the Mobile Picking & Packing flow, box configurations from picking already appear in the layout. Use the container actions to adjust them if needed.

When the Packing Layout opens for a Courier order, click Create a box to begin. ShipHero assigns each box an ID and LPN automatically. Print and apply the LPN label to the physical box so you can track it. Choose Print simple LPN label for a standard label or Print detailed LPN label to include the box contents. See How to Create and Manage LPNs.

Courier order: Create a box	Freight order: Create a pallet

How to Configure Boxes for a Courier Wholesale Order

Select one or more SKUs to pack in Courier boxes. You can select a single SKU or multiple SKUs.

Select Items	How Will You Pack Those SKUs?

After selecting SKUs, choose how to configure the Courier boxes: use one SKU per container or put multiple SKUs in the same container.

Courier Box Option 1: One SKU per Container

Create one or more box configurations for the selected SKU. If you selected multiple SKUs, configure each SKU in turn by selecting Next.

1. Select the box type, the number of units of the displayed SKU to pack per box, and the number of boxes with this configuration to create.

   Pro-Tip

   Click the suggested quantity to instantly input it without typing.

   Select box type and quantities	Suggested quantity

2. Select Add box configuration to add another box configuration for the same SKU, then choose its box type and quantities.
3. Select Next to configure the next SKU. Repeat until each selected SKU has a box configuration.

4. Click Save when box configuration is complete. The packer receives instructions showing where to pull inventory from (the staging location or an LPN) and which box to pack it into. Box configurations appear in the Packing Layout with auto-generated LPNs.

   Move from Staging Instructions	Box Configurations in Packing Layout

Courier Box Option 2: Multiple SKUs in the Same Container

Create multiple identical boxes with the same configuration. Configure one box type at a time.

1. Select Multiple SKUs in same container. Choose the box type and enter how many identical boxes to create.

   Select multiple SKUs and box count	Enter SKU quantities per box

2. Enter the quantity of each SKU to pack in each box. The list shows each SKU's unit of measure (UOM) and available quantity. Select Pack All to fill the quantities automatically:
   • Single box: Pack All adds all available units of every SKU to that box.
   • Multiple boxes: Pack All divides each SKU's quantity evenly among the boxes. Any units that cannot be divided evenly remain unpacked.

3. Click Save. Packing instructions and auto-generated LPN box configurations appear in the Packing Layout.

   Move from Staging Instructions	Box Configurations in Packing Layout

Mark the Courier Order as Packed

When all products are packed, the status pill shows All items packed. Select Set as packing Complete to move the order to Packed status.

Courier order: All items packed	Courier order: Set as packing complete

Editing the Packing Layout After a Courier Wholesale Order Is Packed

Select Edit Packing Layout to return the order to Packing status and re-enable packing. Make your changes, then select Set as packing Complete.