Connecting UPS to ShipHero

To connect UPS to ShipHero, you first need an account on ups.com and this account needs to be connected to your Shipper Number.

1. Log in to ups.com using your UPS username and password.
2. Hover over your name in the top right corner of the screen, and select Payment Options from the dropdown.
3. Verify your shipper number is listed; if not, select the Add a Payment Method dropdown, and add your UPS Shipper number.

After completing steps 1 through 3, please add the UPS Username, Password, and Shipper Number to ShipHero from Shipping > Carriers.

Troubleshooting

If you are shipping in ShipHero and you get an error for an invalid account number or authentication issue, check the following:

1. Make sure that the account number is attached to your UPS.com account (as described above).
2. Make sure that there was no change to the username or password on the UPS.com site.