Orders canceled while still in a tote will not appear in the multi-batch queue. If an order is canceled with items still in a tote, manually clear the tote. Items left in a tote after cancellation may block future orders from allocating or appear as ready to pick.
Articles in this section
- How to Only Pick Orders with Today's Required Ship Date or Earlier
- How to Optimize Batch Picking and Order Sorting Settings
- Overview: Workflows in ShipHero
- How to Set Up a Workflow in ShipHero
- How to Assign a Workflow to a Product in ShipHero
- Troubleshooting: Why Is My Order Not Pickable?
- Troubleshooting: Why Did an Older Order Ship Before a New One?
- Troubleshooting: Order Not Showing in Multi-Batch Queue