Sendcloud is a leading European shipping platform supporting over 30 carriers, including Deutsche Post, DHL Express, DPD, GLS, PostNL, Royal Mail, and more. Sendcloud also maintains relationships with last-mile carriers to support a better delivery experience in the final phase of shipping.
The ShipHero Sendcloud integration runs on API version 3, offering dynamic carrier syncing and expanded shipping options for greater transparency and control over your European and international shipments.
Sendcloud Key Features
| Feature | Description |
|---|---|
| Dynamic Carrier Syncing | Use the Sync Services button in ShipHero to populate available shipping methods based on your Sendcloud contract. Adding or removing carriers in Sendcloud is reflected in ShipHero after a re-sync. |
| Shipping Rules | When a label is generated, ShipHero uses the Announce with Shipping Rules endpoint, applying any automation rules configured in Sendcloud — such as method overrides or tax ID assignments — to the final label. |
| Service Points | For Shopify orders using the Sendcloud Shopify plug-in, ShipHero automatically imports the Service Point ID, allowing packages to be delivered to designated pickup locations instead of a residential address. |
| Contract IDs | If you manage multiple carrier contracts within a single Sendcloud account — common for 3PLs — use the Contract ID field to specify which contract rates and services apply to a specific order. Can be automated using ShipHero Automation Rules based on shop or customer. |
| Multi-Package Shipments | Supported when the specific carrier within Sendcloud also supports it. If a carrier does not support multi-package, an error is returned during quoting or label generation. |
Get Started with Sendcloud
Ready to connect Sendcloud to ShipHero or need help with troubleshooting?