Articles in this section

How to Use the Do Not Print Invoice Automation Rule

Updated

You can opt out of printing order invoices using an automation rule when shipping from shipping.shiphero.com. This lets you skip invoice printing even when the Print Invoice button is clicked — useful for 3PLs with clients who don't want invoices included with orders.

Clicking Print invoice & labels or Print invoice will briefly show the spinner on the button, but nothing will print.

printinvoicebutton.png

How to Set It Up

  1. Go to Orders > Automation Rules.
  2. Click Create New Rule.
  3. Select a Trigger from the dropdown.
  4. Select Do not print invoice from the Action dropdown.
  5. Click Create to save the rule.

Automation rules apply to orders created after the rule is saved. For more information, see How to Use Automation Rules.

How to Manually Print an Invoice

The Do not print invoice rule does not affect viewing invoices from the order detail page. To view or print an invoice manually:

  1. Go to Orders > Manage Orders.
  2. Open the Order Number.
  3. Scroll to Actions on the right side of the page.
  4. Click View Invoice.
  5. The invoice opens in a new tab. Click Print.
Was this article helpful?
1 out of 2 found this helpful

More Resources

  • ShipHero Public API

    Connect your tools and AI agents directly to ShipHero with the Public API. Build powerful integrations, automate workflows, and tap into real-time data using the AI tools you prefer, with the option for secure, read-only access for AI-driven insights without added risk.

  • ShipHero Academy

    Explore ShipHero Academy for certifications, deep-dive training, and expert-led courses on WMS and fulfillment. Build your expertise and help your team operate at a higher level.

  • Change Log

    Stay up to date with the latest improvements across ShipHero. The Change Log gives you a clear view of new features, enhancements, and fixes as they roll out—so you always know what’s new and what’s better.